Business Analytics Returns $13.01 for Every Dollar Spent, Up from $10.66 Three Years Ago, Nucleus Research
This is not surprising to someone who has spent the better part of a decade learning about everything possible related to analytics.
Over the past couple of years I have successfully consulted and partnered with a number of small call centers based in the Philippines. Most of my assistance has come in the form of analytics training and consulting, with a focus on making more data-driven decisions and optimizing reporting processes.
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