Category: Analytics Education

Talented Philippines! A Really Helpful Resource For BPO Professionals

http://www.talentedphilippines.com/

Came across this new book and just ordered it. Im pretty excited about it.

In a nutshell… Talented Philippines answers critical questions for multinational corporations currently operating in, expanding or establishing operations in the Philippines.

Some of the key questions tackled in the book:

What are the critical business issues for multinationals in the Philippines?

What are the key talent management implications?

How have the Philippine’s best organizations addressed those challenges?

talented philippines

Talented Philippines was created to address the critical business and HR issues impacting the Philippines today as the country continues to transform. Based on the responses of more than 650 business and HR practitioners at the forefront of HR innovation, thought leadership and implementation in the country, the book explores the people management priorities across small, medium and large enterprises operating in the Philippines. Combined with numerous case studies that highlight the experiences of leading organizations and insight from a wide cross-section of public and private sector enterprises, Talented Philippines offers global best practices for multinational companies looking to leverage the great promise of this flourishing nation and its talented workforce.

This is well timed as the last year has seen a quickening of the talent war in the Philippines as the issue of a skills mismatch between job seekers and employers has really come to a head. It is a must read for anyone involved in the BPO industry in the Philippines.

However, there is one thing that based on what I see so far, is missing form this book. The fact that no matter how awesome a company’s HR practitioners are… they are still trying to find talent when it is truly lacking in a natural state. As a companion piece to this book, would be solid advice on how, when, where and why to invest more in training… especially pre-hire training and training geared towards internal advancement.

No matter how great an HR team is, they still have to get the right people in the door to apply and that seems to be the issue… because even in country of 90 million there is just not enough Filipinos with the skill sets and/or aptitude for a BPO career right now. The demand will only be met if the supply is given more training, more preparation and more data to make good career decisions.

Dr. Data_Analytics in the Philippines
If you like this book, you will probably enjoy my new book as well. Putting Your Data to Work is a guidebook designed to help Filipinos get started with building a good analytics culture in their business. Connect with me if you are interested in purchasing a copy for only 600 PHP.

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

Analytics In Action: How DMAIPH Uses Data to Drive Decision-Making

Awhile back, I was a guest speaker for a business analytics class at the College of St. Benilde. I had been asked to talk about how DMAIPH uses analytics in our business.

When it comes to sizing up an analytics project, I tend to use a methodology I learned from a couple Stanford professors several years ago. It is pretty simple concept that is applicable across all kinds of projects; (1) identify the data you will need, (2) bring it in to your analysis tools, aka inventory it, (3) and then integrate it into a larger story or context.

I tend to use MS Excel for the majority of my analysis, but when I need to build a map, or prototype a business dashboard or need some high-powered visuals to present my data, I use Tableau Public. In the past I have used a wide range of analytics tools, but they are always specific to a certain type of data I needed to access.

One of my favorite infographics
One of my favorite infographics

I am going to show three examples of how we use analytics:

  •  How we built and maintain a competitive landscape looking at the current trends in analytics here in the Philippines. Who is using what, what they are doing and where the talent is coming from.
  • How we built and update a demographic profile based on resume and LinkedIn data for the various types of analyst jobs we are currently employing.
  • And, how we built a business dashboard using Google Drive for the management team to use when looking at who on the team to coach and what to coach them on. It’s a simple way to share KPIs.

In all three cases I will explain how we identified the data we needed, how we inventory it so we can look at historical trends as well as a current snapshot and how we integrate these analytics solutions into our business strategy. It should be a pretty good presentation followed by some great Q+A! 

jobspicture2

Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.