“Good data allows us to see the world as it really is, not as we imagine it to be.”

In today’s fast-paced world, where data is generated at an unprecedented rate, it is crucial to have accurate and reliable data to make informed decisions. Data analytics plays a vital role in helping us understand the world by providing meaningful insights that aid in decision-making processes.

Overall, data analytics is a powerful tool that enables us to make informed decisions, revealing the reality of the world around us. It allows us to move beyond assumptions and perceptions to see the world as it truly is, empowering us to make meaningful changes that can lead to progress and growth.

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Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

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Why A Global Framework on AI Ethics Matters For The Future Of Technology

Artificial intelligence (AI) has revolutionized the way we live, work, and interact with each other. However, with great power comes great responsibility. The rapid advancement of AI technologies has raised ethical concerns worldwide, prompting UNESCO to call on all countries to fully implement its Recommendation on the Ethics of Artificial Intelligence without delay.

  • UNESCO’s global normative framework is the first of its kind, providing comprehensive guidelines on the ethical use of AI. The framework is intended to guide countries on how to maximize the benefits of AI while minimizing the risks it entails. It includes values and principles, as well as detailed policy recommendations in all relevant areas.
  • One of the key concerns raised by UNESCO is the issue of discrimination and stereotyping, including gender inequality. With AI systems being trained on historical data, they can replicate the same biases and inequalities present in the data, leading to discriminatory outcomes. Additionally, the fight against disinformation, the right to privacy, and the protection of personal data are also critical issues that need to be addressed.
  • While the industry has attempted to regulate itself, it has become apparent that self-regulation is not sufficient to avoid these ethical harms. Thus, the Recommendation provides tools to ensure that AI developments abide by the rule of law, avoiding harm, and ensuring that when harm is done, accountability and redressal mechanisms are at hand for those affected.
  • At the core of UNESCO’s guidance to Member States is a Readiness Assessment tool. This tool helps countries ascertain the competencies and skills required in the workforce to ensure robust regulation of the AI sector. It also provides that the States report regularly on their progress and their practices in the field of AI, in particular by submitting a periodic report every four years.
  • So far, more than 40 countries in all regions of the world are already working with UNESCO to develop AI checks and balances at the national level, building on the Recommendation. UNESCO is leading a movement to build an ethical AI and calls on all countries to join this movement. A progress report will be presented at the UNESCO Global Forum on the Ethics of Artificial Intelligence in Slovenia in December 2023.

As AI continues to evolve and become more prevalent in our daily lives, it is crucial to ensure that it is used ethically and responsibly. The implementation of UNESCO’s global framework on the ethics of AI will go a long way in ensuring that AI is developed and used in a manner that is aligned with the values and principles of humanity. It is incumbent upon all governments to fully implement this framework without delay to maximize the benefits of AI while minimizing its risks.

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Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

Revolutionizing Customer Satisfaction with Data Analytics: 5 Proven Tips

Customer satisfaction is a crucial element for the success of any business because satisfied customers are more likely to remain loyal and recommend your business to others. 

You can leverage data analytics to improve customer satisfaction levels since it is an effective way to identify areas of improvement and areas of strength in your business operations.

  1. Collect feedback from multiple sources.

In addition to customer feedback surveys, it is essential to collect feedback from other sources such as social media and customer reviews. Analyzing data from multiple sources can provide a comprehensive understanding of customer satisfaction levels.

  1. Use the right metrics.

There are different metrics that can be used to measure customer satisfaction. It is essential to choose the right metrics that align with your business goals and customer needs. For instance, Net Promoter Score (NPS) measures customer loyalty and likelihood to recommend your business.

  1. Analyze customer feedback data regularly.

Analyzing customer feedback data on a regular basis can help businesses identify patterns and trends. Regular analysis also allows for quick identification of any emerging issues.

  1. Identify the root cause of issues.

When analyzing customer feedback data, it is crucial to identify the root cause of any issues. Doing so enables businesses to take specific actions to address the issue, rather than just treating the symptoms.

  1. Take action on insights.

The ultimate goal of analyzing customer satisfaction metrics is to identify areas for improvement and take specific actions to address them. Businesses must have a clear action plan to address any issues identified through data analysis.

By following these five tips, you can help your business provide better customer experiences, retain loyal customers, and attract new ones.

Ready to take the first step in upskilling your employees? Schedule a speaking engagement with Daniel Meyer today and discover the benefits of data analytics for your business.

Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

“The most valuable commodity I know of is information.”

In today’s fast-paced and ever-changing business landscape, having access to the right information can make all the difference. With the explosive growth of data in recent years, we’re now able to gather more information about our businesses and customers than ever before. The key is knowing how to leverage this information to gain a competitive advantage. By analyzing data and identifying patterns and trends, you can make better decisions, optimize your processes, and stay ahead of the competition. In other words, information is power – and the more information you have at your disposal, the greater your potential for success. So make sure you’re equipped with the right tools and strategies to harness the power of data and stay ahead of the game.

Book Dan for a speaking engagement in your company today and discover how his expertise in data analytics can help take your business to the next level.

Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

Bridging the Data Science Gap: Where to Study in the Philippines

With the growing amount of data and rising demand for data professionals in the Philippines, some of the most prominent universities in the country have started offering degree programs and specialized courses to provide professionals with additional skills to take on a career in Data Science. 

University of the Philippines – Diliman

The University of the Philippines – Diliman offers a Professional Master in Data Science (Analytics) program that equips professionals with a solid foundation in statistical science and proficiency in statistical machine learning to solve real-world problems.

Ateneo de Manila University

In partnership with the Queen Mary University of London, Ateneo de Manila University offers a Master of Science in Data Science program, which lasts 18 – 21 months. Students may spend a semester in London, and the credits earned abroad will still be part of the Ateneo degree.

University of Santo Tomas

The University of Santo Tomas offers a Bachelor of Science in Data Science program that covers a wide range of topics, including programming, machine learning, and data visualization. Students have the opportunity to participate in internships and capstone projects to gain real-world experience in solving data-related problems.

University of Asia and the Pacific

The UA&P offers a Bachelor’s Degree in Data Science and a part-time Master’s Degree in Applied Business Analytics to address the shortage of data specialists in the Philippines. Both programs aim to equip students with skills and practical experience to deal with real-world problems while being guided by professors with relevant and globally competent qualifications in the field.

De La Salle University

DLSU offers a Minor in Data Science program, aiming to equip students with basic working knowledge in statistics. DLSU also offers 40-hour diploma courses relevant to the field, such as Foundation of Data Science and Machine Learning, to boost the skills and qualifications of professionals in various fields to take on more promising Data-Science-related positions in their respective industries.

Asian Institute of Management (AIM)

AIM’s Master’s program is a 14-month program designed to train specialists who are skilled in machine and deep learning, data mining, and analytics. AIM also offers a doctoral program in data science – the first in the Philippines and only one of few in Asia.

Technological Institute of the Philippines (TIP)

TIP offers a Professional Science Master’s Degree in Data Science (PSMDS), which aims to develop professionals who have the ability to lead their organizations in using data aid in the growth of their industries.

Mapua University

Mapua University offers an undergraduate program in Data Science, providing students with the skills and knowledge necessary to become professional data scientists working in various industries.

Cosmopoint International Institute of Technology (CIIT) 

CIIT provides a specialist course for those interested in data science. The specialist course lasts for only three months and engages students in different software essential for any would-be Data Science Specialists.

University of Science and Technology of Southern Philippines (USTP)

The University of Science and Technology of Southern Philippines (USTP)’s Bachelor of Science in Data Science (BSDS) program was developed to produce graduates who are competent in various fields of data science, such as data management, data analytics, and data visualization.

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Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

Decoding Data Science: A Useful Guide to Basic Terminology (Part 2)

Welcome back to our series on understanding the basics of data science terminology! Learning these key terms is essential for anyone looking to get started in data science, and we’re here to make it easy and accessible for everyone.

Today, we will examine five additional key terms that are essential for navigating the fascinating world of data science.

  1. Artificial Intelligence

AI is the field of creating intelligent machines, including intelligent computer programs. It aims to develop systems that can perform tasks that would normally require human intelligence, such as decision making, speech recognition, and natural language processing.

  1. Machine Learning 

Machine Learning is a subset of AI that allows computers to learn from historical data to make predictions and uncover patterns without being explicitly programmed to do so. It is used in many modern technologies like recommendation systems, search engines, and voice assistants.

  1. Deep Learning 

Deep Learning is a Machine Learning technique inspired by the neural network of our brain. It enables machines to find complex patterns in large datasets by using multiple layers of computational nodes to deliver a final result in the form of a prediction.

  1. NLP (Natural Language Processing) 

NLP is the intersection of Computer Science, linguistics, and AI. It helps computers understand human language and perform language-related tasks, such as speech recognition and text interpretation. NLP enables machines to communicate with humans via natural language, and is used in many modern applications.

  1. Python 

Python is a popular programming language used for data analysis due to its versatility and user-friendliness. Its easily understandable syntax allows for quick and readable implementation of scripts or programs, making it a common first programming language to learn for beginners.

If you found this post valuable, please like and share it with your network!

Book Dan for a speaking engagement in your company today and discover how his expertise in data analytics can help take your business to the next level.

Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

Data will talk to you if you’re willing to listen.

Data is not just a collection of numbers and statistics – it has a story to tell. By analyzing data and paying attention to the patterns and trends, you can gain a deeper understanding of your business, customers, and industry. However, this requires an open mind and a willingness to listen. It’s not enough to simply collect data and store it away – you have to actively engage with it in order to unlock its full potential. So the next time you’re working with data, remember to listen closely – it just might reveal something you never expected.

Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

The Rising Tide of Analytics & AI in the Philippines

The Analytics & Artificial Intelligence sector in the Philippines is poised for explosive growth, catching up with its ASEAN neighbors in terms of adoption. While it is still a relatively young industry, the potential for growth and development is immense. The Philippines is home to a large, skilled workforce and the government has been actively promoting the country as a destination for business process outsourcing (BPO) services. This provides a solid foundation for the growth of the Analytics & AI sector in the country.

  1. Increasing demand for Analytics & AI services

The demand for Analytics & AI services in the Philippines is on the rise. Companies are increasingly looking for ways to leverage the vast amounts of data they collect to gain insights and make better decisions. With a large pool of talented data scientists and analysts, the Philippines is well-positioned to meet this demand.

  1. Supportive government policies

The Philippine government has been actively promoting the country as a destination for BPO services, including Analytics & AI services. The government has also implemented policies to support the growth of the sector, such as tax incentives and infrastructure development.

  1. Growth of startups and innovation hubs

There has been a surge in the number of startups and innovation hubs in the Philippines in recent years, with many of them focused on Analytics & AI. These startups and hubs provide a platform for innovation and collaboration, and are helping to drive the growth of the sector.

  1. Strong partnership with the private sector

The Analytics Association of the Philippines has been working closely with the private sector to promote the growth of the Analytics & AI sector in the country. This partnership is crucial in driving investment and innovation in the sector.

  1. Potential for job creation

The growth of the Analytics & AI sector in the Philippines has the potential to create a large number of high-paying jobs. This is particularly important in a country where unemployment and underemployment rates are high.

In conclusion, the Analytics & AI sector in the Philippines is on the cusp of explosive growth. With a supportive government, a skilled workforce, a growing startup ecosystem, and a strong partnership with the private sector, the Philippines is well-positioned to become a leader in the Analytics & AI space. The potential for job creation and economic growth is immense, making it an exciting time for the sector and the country as a whole.

Visit Dan’s website sonicanalytics.com to learn more about how his big data analytics solutions can help improve your business. Contact us today to schedule a speaking engagement in your company.

Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

Decoding Data Science: A Useful Guide to Basic Terminology (Part 1)

Are you new to the world of data science and feeling a little overwhelmed by all the jargon and technical terms? Don’t worry, we’ve got you covered! In this 2-part series, we’ll be breaking down the basics of data science terminology to make it easy and accessible for everyone.

Today, we’ll be exploring five key terms that are essential to building a solid foundation in data science.

  1. Data Science

The field of combining programming, mathematics, and statistics to analyze data and provide insights for decision making and problem solving. Data Scientists have high-level technical skills and use various programming languages to collect, interpret, format, model, predict, and manipulate data.

  1. Algorithm

A set of repeatable instructions, usually expressed mathematically, used to process data. Algorithms can be constructed by humans or machines and adjusted until the desired result is achieved. Machines are now commonly used due to advancements in Artificial Intelligence.

  1. Data Analytics 

The process of using existing information to answer questions for better business decision-making. It involves continuous collection and analysis of data, with a focus on ensuring data integrity and accurate evaluation of research results.

  1. Data Mining 

The process of sorting large data sets to identify patterns and relationships that can help solve business problems. It is a component of Data Analysis and one of the core disciplines of Data Science. Data mining techniques and tools can be used to predict future trends and make more informed business decisions.

  1. Big Data 

A term used for data that is too large and complex for traditional data management tools to store and process efficiently. Big Data can provide more complete and precise answers by confirming information from multiple data sources.

Understanding these key terms is essential for anyone looking to get started in data science. Stay tuned next week as we continue to explore key concepts and terminology in data science.

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Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.

“Data is the new oil.”

As we move deeper into the digital age, it’s becoming increasingly clear that data is the new oil – the most valuable resource of our time. Just like oil was the driving force behind the industrial revolution, data is now the key to unlocking success in today’s digital landscape. With the right data, you can make better decisions, gain a deeper understanding of your customers, and optimize your business processes. But just like oil, data needs to be refined and processed in order to be useful. That’s why it’s crucial to invest in the right tools and strategies to manage and analyze your data effectively. By doing so, you can stay ahead of the competition and harness the power of data to drive growth and success for your business.

Daniel Meyer is the head of Sonic Analytics, an analytics firm that has been in the Big Data industry for over 20 years and has offices in Manila, the San Francisco Bay Area, and Ocala, Florida. He is an accomplished author, public speaker, and business expert specializing in virtual staffing and process automation.

Dan is known for providing big data analytics solutions, including business intelligence and data storytelling, to small businesses seeking to improve their use of data, virtual staffing, and technology. He strongly believes in using analytics for civic responsibility, and offers training, consulting, and education to promote this advocacy.

With his experience in training over 10,000 Filipinos, Dan is passionate about empowering the youth with valuable skills, such as graphic design, video editing, and data analytics. His objective is to equip them with the necessary abilities to harness the dynamic employment opportunities that lay ahead for millions of Filipinos.