Measurement and Evaluation: Analytics and Data Driven Decision Making

Recently Worked on a paper for a school… interesting topic…Measurement and Evaluation Analytics and Data Driven Decision Making.

I will also be doing a related webinar this coming Feb 15 entitled Analytics & Data-Driven Decision-Making.

Webinar details:

February 15, 2017

1pm Eastern

Webpage with webinar registration links: http://programs.online.american.edu/msme/webinars

The ability to effectively evaluate projects, programs and processes requires a thorough understanding of analytics.

Analytics is generally defined as the discovery of patterns in data that provides insight and identifies opportunities.

Organizations that invest in analytics generally make much better business decisions then one’s that don’t.

In fact, IBM found that organizations who use analytics are up to 10x more efficient and 33% more profitable the ones who don’t.

A good analytics solution constructs a universal framework for collecting, analyzing and using data to determine project effectiveness and efficiency.

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As the amount of data available increases daily, the use of analytics is becoming essential to all levels of an organizational today.

This Big Data allows both deeper analysis but also requires more skill in getting to the right data.

By taking inspiration from the way corporations use business analytics to optimize their Big Data, our program measurement and evaluation processes can be greatly enhanced.

Bringing data together from a variety of sources and integrating the data into the decision-making processes, allows the empowerment of decision-makers to make much more intelligent choices.

When analytics driven leaders possess the practical assessment skills needed to evaluate projects bridging various sectors and industries, they are much more effective then ones that don’t.

In today’s information age, the quick and efficient measurement and evaluation of projects using analytics ensures success with corporate, non-profit and governmental organizations across various sectors and industries.

Analytics Education – Facilitating a mastery of the fundamentals of analytics is what DMAIPH does best. All across the world, companies are scrambling to hire analytics talent to optimize the big data they have in their businesses. We can empower students and their instructors with the knowledge they need to prepare for careers in analytics. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can set a guest lecturer date, On-the-Job Training experience or other analytics education solution specifically tailored to your needs.

Infusing HR Analytics into Organizational Behavior and Human Resource Management Classes

One of the things I have been working on is helping a top school here in the Philippines develop a strategy to infuse more HR Analytics into their Organizational Behavior and Human Resource Management Classes.

This effort is a precursor to a class specifically on HR Analytics, which is to the best of my knowledge, the first ever here in the Philippines.

So as I put more thought into the syllabus of each class, it occurred to me that a good way to approach analytics is to introduce it slowly over the length of the 3 classes, which follow in a natural progression.

Starting with the OB class, we can focus on how to identify data in an organization that will be useful to a HR team to measure things over time. To help really get at causality of human behavior on a wide scale, you need to have the data to understand context.

In the HR Management class, we will spend more time working on the inventory part of analytics, which is to bring the data into an analysis and reporting structure that helps us discover patterns and trends based on that data.

Then the HR Analytics class, we will then proceed on how to integrate the data and the analysis into tool like a business dashboard.

At a high level, the students will gain an appreciation for the wealth of data HR can access in an organization and how the analysis and reporting of this data can lead to more data-driven decision making.

Its great to have an understanding of why people leave a job, and to have good reporting on attrition patterns, but you also need to have the ability to enable strategic action based on data and not just observation or simple metrics.

That is what our students will be able to do that will separate them from other Psychology grads entering the workforce. They will be ready day one to be HR Analysts who can bring a much needed data centric skills set to a very people driven discipline.

If you are a school administrator or professor and need to get more analytics in your course work so your students are better prepared for the analytics centric jobs, connect with me. I can show you how. I even have a textbook you can use. My new book Putting Your Data to Work is ideal for the nascent analytics learner.

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Analytics Education – Facilitating a mastery of the fundamentals of analytics is what DMAIPH does best.

All across the world, companies are scrambling to hire analytics talent to optimize the big data they have in their businesses. We can empower students and their instructors with the knowledge they need to prepare for careers in analytics.

Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can set a guest lecturer date, On-the-Job Training experience or other analytics education solution specifically tailored to your needs.

 

Training Analysts: And The Tasks Keep Getting Bigger

Wrote this over two years ago… its still relevant!

When I first came to the Philippines in 2012 to set up an analytics training business I was ahead of my time. No one was really talking about analytics and most people didnt really get what I was trying to do.

I saw  a huge opportunity to be at the forefront of a shift in services that would propel the Philippines forward as a place where analytics outsourcing would be successful.

After a few years of doing seminars, speaking engagements and training manily to build awareness, things are really start pick up steam.

Attendance is way up in our public training offerings, I am getting invited to more and more schools and companies are starting to really look for analytics training to both enhance their own decision-making as well as exploring offering analytics as a service.

This goes hand in hand with a memo by CHED (Commission on Higher Education) published two years ago that schools are now trying to figure out how to implement.

I have worked with a few schools already by doing a one day overview of how to meet some of the course objectives outlined in this memo, and now I am looking to expand that to a five day training. Here is what it might look like.

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This five day training will need to be eventually expanded into a semester/trimester long class.

Which is precisely what I had in mind when I did my very first Introduction to Analyitics training back in May 2012.

And now that dozens of schools need this, so my tasks keep getting bigger. I couldn’t be happier.

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Analytics Education – Facilitating a mastery of the fundamentals of analytics is what DMAIPH does best. As a key parnter of the Data Science Philippines Meetup Group, DMAIPH champions the use of using data. All across the world, companies are scrambling to hire analytics talent to optimize the big data they have in their businesses. We can empower students and their instructors with the knowledge they need to prepare for careers in analytics. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can set a guest lecturer date, On-the-Job Training experience or other analytics education solution specifically tailored to your needs.

Analytics In Action: How DMAIPH Uses Data to Drive Decision-Making

Awhile back, I was a guest speaker for a business analytics class at the College of St. Benilde. I had been asked to talk about how DMAIPH uses analytics in our business.

When it comes to sizing up an analytics project, I tend to use a methodology I learned from a couple Stanford professors several years ago. It is pretty simple concept that is applicable across all kinds of projects; (1) identify the data you will need, (2) bring it in to your analysis tools, aka inventory it, (3) and then integrate it into a larger story or context.

I tend to use MS Excel for the majority of my analysis, but when I need to build a map, or prototype a business dashboard or need some high-powered visuals to present my data, I use Tableau Public. In the past I have used a wide range of analytics tools, but they are always specific to a certain type of data I needed to access.

One of my favorite infographics
One of my favorite infographics

I am going to show three examples of how we use analytics:

  •  How we built and maintain a competitive landscape looking at the current trends in analytics here in the Philippines. Who is using what, what they are doing and where the talent is coming from.
  • How we built and update a demographic profile based on resume and LinkedIn data for the various types of analyst jobs we are currently employing.
  • And, how we built a business dashboard using Google Drive for the management team to use when looking at who on the team to coach and what to coach them on. It’s a simple way to share KPIs.

In all three cases I will explain how we identified the data we needed, how we inventory it so we can look at historical trends as well as a current snapshot and how we integrate these analytics solutions into our business strategy. It should be a pretty good presentation followed by some great Q+A! 

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Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.

Analytics > Based on the Principles of Logic

One of my trainees recently asked me for some help with an assignment she had in her philosophy class. Now I am such a Star Trek fan aka Trekie, that of course the first thing that comes to mind in the character Spock.

I imagine that is anyone ever took a formal survey of analysts and analytics professionals, most would list Spock high on their list of “cool characters.” The use of logic to solve problems is a key plot point in several episodes and movies. Anyway, I digress…

The assignment is to look at the paperwork in a business and determine how logic and logical principles are applied. I look at logic as being used primarily in two different facets of paperwork.

1. to set priorities… using deductive reasoning to decide what priority is more important and which one to work on first. This is something that is hard to teach and a common interview question. Trying to determine if a person knows how to establish priorities tells you a lot about how logical they think.

2. to establish procedures… logic is used to set up a process like an assembly line or a pipeline where things are done in a routine that is most logical. Being efficient and optimizing a process require a lot of logic in the design and implantation of the process.

So for paperwork… the paperwork that gets done first is the highest priority like payroll… logic dictates that paying employees is the most important and logic helps you set up a process for paperwork… like if a form needs three signatures, you would use logic to set the order of whose signature you get first, second and third

When you have a problem with a process or too many priorities to accomplish all, you use logic to help you solve the problem.

Analytics, or the discipline of using data to drive decision-making in a business, is closely related. Logic is used to identify the data you need, logic is required to interpret the analysis and logic is needed to determine how bet to communicate your findings.

When you look at any business (or government, organization, structure, etc.), you need to employ logic to make that business run and paperwork is a big, big part of the resulting of using logic. Forms, reports, summaries, etc… they are all receptacles of logic that are used to keep things moving.

So when asked why I do what I do when it comes to the paperwork in my business, I am going to tell you because its logical to do it that way. Or as Spock might say, “Logic dictates how and why we use paperwork.”

General Analytics – Analytics is the application of using data and analysis to discover patterns in data. DMAIPH specializes in empowering and enabling leaders, managers, professionals and students with a mastery of analytics fundamentals. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out what we can do to help you acquire the analytics mastery you and your organization need to be successful in today’s data-driven global marketplace.