The Self-Imposed Ceilings of Two Filipino Friends

I recently had two conversations on FB that happened simultaneously. Its amazing how we can do that now days, be engaged on two (or more different topics) with different people at the same time. But that’s a conversation for another time.

Right now, I want to talk about self-imposed ceilings people put on themselves.

One conversation was centered on being stuck in their current station in life.

The other conversation was about a resistance to embracing non-traditional learning methods.

In both cases, I was in empower mode. Trying to inspire both hope and self-determination to not continue down a path that seems locked in.

I will be the first to admit that as an educated, middle class, straight, white American male, there are few ceilings in life for me to break then just about every other demographic on the planet.

And most likely, my recognition of that at an early age has thrust me forward on a lifelong quest to help others who don’t have all the privilege I enjoy.

I am convinced that the blessing I have enjoyed in life need to be paid back in the form of me trying to uplift others to achieve success in life like I have.

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And through a series of circumstances (which feel like a divine plan) I have ended up focusing most of my empowerment efforts in the Philippines. I love working with students and young professionals interested in analytics careers. That is what I have devoted the 2nd half of my life too.

And both conversations are stronger reminders that I am doing exactly what I was created to do.

Holding the ladder, or offering a hammer, or identifying a new approach to breaking through self-imposed ceilings for Filipinos has over the years become my great cause.

My Analytics Story – My passion is solving problems by bringing together the best talent, cutting edge technology and tried and true methodologies. DMAIPH is all about empowering people towards better Decision-Making through the use Analytics and business Intelligence. This is what I do best. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly for a free consultation about getting more analytics into your career and your business.

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Analytics and Process Improvement

Had an interesting text conversation yesterday that I thought worth sharing as it brings up a good question… can you have process improvement without analytics?

I got a text randomly yesterday from a friend who is considering a new job as an analyst for a hospital.

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Friend: Hi Dan, I got a question on analytics. If I wanted to increase the utilization of rooms in a hospital, what kind of data should I be looking at?

Me: Do you want a well thought out plan or a quick and dirty answer?

Friend: I suppose quick and dirty.

Me: Length of patient stay. % of special needs patients. Physical dimensions of space to see if space is optimized. Understanding of patient process flow to see where wasted time is. Then put it all together to come up with some current metrics and then track against optimal case metrics.

Friend: What exactly do I need to be looking for if I go look at length of stay? What are optimal case metrics?

Me: To optimize usage, you need to gather data for key metrics as they currently are. And then project the same metrics is everything was working at its most efficient state. Length of stay is a key metric as you need to determine what is causing longer than expected patient stays. This will help you minimalism things causing wasted time. Analytics will identify waste and then you use metrics reporting to manage the waste. Make sense? This sounds like as much a process improvement project as it does analyst work doing some new metrics reporting. It could be a very interesting project with both short-term consulting on the process improvement and long-term need for an analyst to monitor the data via metrics reporting.

Friend: Yeah, you are making lots of sense. So, if I were trying to shorten length of stay, I would look at current length of stay per case. Then look for all the factors impacting length of stay, and then improve the process flow for the ones where its taking too long.

Dan: Something like this is how I would start.

Based on my experience, when you are presented with a business problem and asked to help solve it. It’s almost always an issue of a process that is inefficient or wasteful that is the root cause, but you need plenty of data to identify that. A good analyst is just as much a process improvement guru as they are a reporting expert.

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Analytics Consulting – As a founding member of Gloabl Chamber Manila, DMAIPH specializes in a variety of analytics consulting solutions designed to empower analysts, managers and leaders with the tools needed for more data-driven decision-making.

We have helped dozens of companies in both the U.S. and the Philippines, get more analytics in their business.

Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can tailor an analytics solution made just for your unique requirements.