The Average Keeps Getting Lower And I Refuse To Tolerate This – Updated

Updated on 10/27/16

The average

 Everything you do is either going to raise your average or lower it.

 The next hire.

 The quality of the chickpeas you serve.

 The service experience on register 4.

 Each interaction is a choice. A choice to raise your average or lower it.

 Progress is almost always a series of choices, an inexorable move toward mediocrity, or its opposite.

I can totally relate to this. We are a society more and more inclined to settling for the average, and are even ok with it when the average trends lower.

One place I see it happening more than most is in talent management. The demand so far outweighs the supply of good talent; we keep lowering the bar.

Frist it was 4 year degree required. Then it was some college. Now its high school grad.

In just a few years we have gone from a high bar to also most no bar.

Same day hiring. No interview required. No test or assessment. Just how up and get a job.

I hate this.

This new reality taking hold across the Philippines  is deeply concerning to me.

It is unacceptable to me to be involved with anything that is just average, and I just get crazy when I see people doing things to lower the average on purpose.

There is another way.

If you have good analytics, you can be better at setting a realistic bar and not just going lower to meet requirements.

No more mediocrity. No more playing to the average and definitely purposely lowering the average.

I just refuse to tolerate it anymore!

Let me show you how to use the data in your business to turn things around.

Stop the insanity of fueling high turnover and low employee engagement that is lowering the quality of service to a dangerous place.

Who is with me?

If you are, the you will might enjoy reading my new book, Putting Your Data to Work. I can help you use your data.

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.


Analytics 3.0, Big Data Equals Big Insights: Learning to Use Big Data to Build a Smarter Global Workforce

That was the title of my quick introduction to Big Data for HR to a crowd of about 1,000 HR professionals yesterday. My agenda was to talk about:

  • Using Big Data in HR to empower more Data-Driven Decision-Making
  • Extracting Key Business Insights using Big Data
  • A Big Data Analytics centered approach to building A Smarter Global Workforce

I must say it was pretty awesome as the topic generated a lot of discussion about the biggest challenges facing HR professionals when it comes to Big Data.


Not surprisingly, one of the top challenges the attendees are facing back at work is getting their managers to support Big Data initiatives. There is such a great need for awareness of what Big Data is all about and how analytics is used to extract the right data to give decision-makers the ability to make smarter decision.

To start off, I suggestesd they think of HR Analytics like a Pyramid

Start with the base and gather all the HR Big Data

Build to the middle of using HR specific Analytics

Strategic Focus comes out ofthe top and you get Actionable Insights

If you can show that a Big Data approach adds value, optimizes processes and provide a strong return on investment. Basically you need to use data to support the use of more data.

Identifying data sources and analytical resources can provide guidance in understanding your organization’s needs and capability to adopt a talent-centric data-driven approach.

Having a data-centric culture is the first step in optimizing the Big Data in your business.

And my final word of advice was that you have to be the one to champion Big Data. You can’t wait for someone else to. As a leader in HR, you need to be the one pushing the issue of how to use Big Data to to the forefront.