The Philippines is Going Beast Mode! 2 of 3

ASEAN Demographics

Sharing my thoughts on some great Bloomberg visuals my good friend Justin Calderon used in a recent story he put together.

http://investvine.com/charts-outlining-the-philippines-economic-trajectory/

Beast Mode is an American Football term for a player who singlehandedly dominates a game. This is the second of three visuals I will breakdown and comment on.

This slide tells me so much. Based on this I am convinced that its time to revamp my plans for training fresh grads in analytics. Look at how much younger the Philippines is then its neighbors! Combine this remarkable demographic datapoint with other factors like the investment being made in the BPO/Call Center industry, the education system geared to produce American style English, and the size of the talent pool.

When you do that you see what I see, an amazing opportunity to be in the middle of all the training, skill building and mentoring that will be needed to prepare this population boom for the jobs of the next 10-20 years.

In the previous post, it was noted how quickly the Philippines economy is accelerating and here you see a snapshot of the future. There are still so many potential detractors and possible hindrances ahead, so you have to pay them mind. However, its data points like that, backed up by analysis and on the ground intelligence that have me convinced its time to go back and jump in!

13 Months in the Philippines – Lesson One – Finding the Right People

Lesson 1 – May 2012 – Finding the Right People

Makati, Metro Manila, Philippines

I took a couple of trips to the Philippines in early 2012 to lay the ground work before committing 100% to moving there lock, stock and barrel. When I was there, one of the things I did was set up some interviews for my first BPO Elite employee.

elite-strategy-hi-res-21.jpg

Now don’t get me wrong, I ended up with an amazing employee who would become one of my best friends. But the process itself had some serious flaws. Let me break them down. And even though I have extensive experience in recruitment and hiring, I made many of the same mistakes in the process that most managers make. They put it on themselves to do it all, they are the only ones in on the decision-making, and they don’t really look at the available data to help them.

When recruiting. I found out the true power of LinkedIn. I networked with a couple dozen candidates, and narrowed it down to six to interview based on e-mail conversations before I left the US. When I arrived, I set up phone screenings with the six and ended up then conducting two final interviews. Pretty standard stuff and thanks to LinkedIn, all the candidates where qualified to be my very first employee, a recruitment specialist. However, I did all this myself. And even though I have partners and an assistant back in the US, I took it on myself. That’s lesson #1, you cant always do everything yourself. It takes up a lot of time and it makes others think you don’t need or want your help. Next time I do this, I need to delegate and be more inclusive.

The next thing I did wrong was that I didn’t have one of my partners interview with me. I based my decisions on my gut. Now as an analyst, I am kicking myself about this, but as a first time business owner… its a very common mistake. There is tons of data that shows that candidates hired after interviews with more then one person as much as a 100% chance to stick around longer than those interviewed solely by one person.

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The final lesson that comes to mind is that I didn’t do a very good job of understanding the data available when it comes up to the recruitment industry in the Philippines. After being there a while and gathering data and insights, I over paid, I over promised and I over recruited. I hired two, at way more than the market price and I gave them pretty favorable terms. All things that more research would have uncovered.

So In the end it worked out, I got a great candidate who stuck with me thru thick and thin. I just wish I would have hired me the analysts to do the prep work for me the business owner. Hehe!

Analytics Tool > LinkedIn > http://www.linkedin.com

Analytics Concept > Marketing Analytics > http://en.wikipedia.org/wiki/Marketing_analytics#Data_and_analytics

YouTube Resource > http://www.youtube.com/watch?v=6jDjeNJrN14&feature=share&list=PL7EC252B253873D5D

My Analytics Story – My passion is solving problems by bringing together the best talent, cutting edge technology and tried and true methodologies. DMAIPH is all about empowering people towards better Decision-Making through the use Analytics and business Intelligence. This is what I do best. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly for a free consultation about getting more analytics into your career and your business. 

 

Did you know that businesses that have solid analytics are 33% more profitible and 10x more efficient?

522Greetings!

Did you know that businesses that have solid analytics are 33% more profitible and 10x more efficient?

Per Wikipedia, the definition of analytics is simply the discovery and communication of meaningful patterns in data.

While most people have an idea of what Analytics is: data, analysis, metrics, and business intelligence are just the start… it is an abstract concept that is difficult to summarize in a sentence or two. Most business leaders know that they need more analytics based decision making in their operations, however few have figured out how to obtain it as analytics software or engaging high priced consultants doesn’t suffice.

This is where I come in. Having spent 15 years as an analyst with Wells Fargo Bank, I get analytics. I have combined that practical experience with my educational background; I have a Master’s Degree in Education, and developed an innovative approach to unlocking the power of analytics.

My company offers both analytics consulting and training packages. Our upcoming training batches:

• May 10th, 11th, Recruitment Analytics, Mandaluyong

• May 24th, 25th, Analytics for Analysts and IT, Mandaluyong

We also offer analytics solutions designed for small business owners and entrepreneurs as well conduct specialized corporate consulting and training packages.

I have found that being able to harness the power of analytics is as much an art as it is a science. In the end, analytics is about three things; finding data, analyzing it and communicating the results.

You can follow me on the following sites:

Facebook >>> https://www.facebook.com/dmaiph

YouTube >>> http://youtu.be/blx8IuHsmCA

LinkedIn >>> http://ph.linkedin.com/pub/dan-meyer/4/771/675

WordPress >>> https://dmaiph.wordpress.com/

Twitter >>> https://twitter.com/BPOElite1

Feel free to connect with me if you’d like more information.

Sincerely,

Dan Meyer

President & Founder

danmeyer@dmaiph.com

DMAI – Decision Making, Analytics & Intelligence (a subsidiary of BPO Elite)