Intelligence Gathering and Process Training in Manila

Another search term that someone used and ended up on my blog… wonder what specifically there are looking for.

I love intelligence gathering work myself. When I was at Wells Fargo one of my primary duties was to gather intelligence on others money transfer companies that compete with the bank for remittance market share.

img_8168

I was really, really good at it and had a lot of fun doing it. I’ve used that passion to help several clients since then.

Helping them look outside their business to start incorporating competitive intelligence into their analytics process.

To the best of my knowledge, no one has put together an Intelligence Gathering Process training for companies in the Philippines.

It sounds like something that would be really interesting to do.

Survey time to see how much interest I can generate.

Analytics in the Philippines – The Philippines is at the center of the action when it comes to solutions to the global need for analytics. Blessed with a solid foundation of young, educated and English speaking workforce, companies around the world are look for Filipino analytics talent to fill analytics positions. DMAIPH was set up to facilitate these solutions and bring the talent and the business together. And that is exactly why I wrote Putting Your Data to Work, the first analytics guidebook designed specifically for the Philippines. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can help you take advantage of this unique global opportunity.

Decision-Making Using Analytics and Intelligence in the Philippines

One of the cool analytics tools that WordPress provides its users is a list of keywords that are used by search engines that guide someone to a WordPress page.

Every once in a while, I review the keywords to see if there are ones I should add to my SEO process.

A recent one that caught my attention was “decision analytics Intelligence Philippines”. Maybe someone was looking for me, but I think it is cool that it came up in this combination.

I mean I selected the name of the company only because I had originally intended to call the company Dan Meyer Analytics Inc.

But that seemed a little too vain so I turned DMAI in to Decision-Making, Intelligence & Analytics and added the PH for Philippines.

SO that’s the story behind the name and its awesome to see the name is drawing more attention to me and my business.

Because there is nothing I love more than empowering Filipinos to use analytics to enhance their decision-making and up the intelligence of their business.

jobspicture2

General Analytics – Analytics is the application of using data and analysis to discover patterns in data. DMAIPH specializes in empowering and enabling leaders, managers, professionals and students with a mastery of analytics fundamentals.

Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out what we can do to help you acquire the analytics mastery you and your organization need to be successful in today’s data-driven global marketplace.

Why Analytics Projects Fail – #5: Organizational Politics

One of the biggest hindrances to the success of analytics projects is something most of us have experienced, organizational politics.

Organizational politics are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives. This is what happens when you find yourself being thrown under the bus… taken a fall for someone else’s mistake.

If you are lucky to have escaped organization politics for the most part and wondering just how they can lead to the downfall of an analytics project, let me share with you an idea what that looks like.

Data is horded. People don’t like sharing because its not encouraged or rewarded. In some cases people can be outright mean about it. Keeping data that they know can have a positive impact for others just to hold power over someone. It’s nasty.

This generally comes because senior leaders don’t really see the big picture and don’t share much themselves. This trickles down to the ones with the data and they build castle walls around their information and act as gatekeepers.

Print

Projects can also be hindered, stalled or killed for no reason other than your boss lost to another boss. I once had a million dollar analytics project shelved because my boss got in trouble with the big boss. Nothing to do with me or my project or its cost or its benefits, it was completely because of something out my control.

When asking around you might hear of an experience like this as well. People hoard, manipulate and/or alter data not because it is being rewarded or encouraged, but because they are afraid being caught red-handed. A good analyst has to be willing to  report the good with the bad.

One area of organizational politics you can control though is your likability. I make the comment a lot, that you have to be likeable to be an effective analyst. If people like you they share data with you, they advocate for analytics, they support you in a multitude of ways.

If they don’t like you, then its gonna be hard to be seen as an asset to the organization. An analysts job is to educate, illuminate, and inspire… you can’t do that with a bad reputation. This is a lesson many of us have to learn the hard way, but once we learn it we can see opportunities to increase our likability factor and actively use them to push our projects forward.

So the outcome of an analytics project you are working with is in jeopardy if you are in an organization rife with office politics. SO short of updating your resume, what can you do to turn the boat around?

Here are 3 things I suggest:

  1. Get buy in from the top. Make sure what you do feeds its way up the food chain. Make sure the top dog’s analytics needs are being met and if they are not show how they can be.
  2. Use your data to show win-wins. Find examples of where if we combined data from one source with data from another source you would have the makings of something even greater.
  3. Buy lunch for the ones hording the data. Extend the olive brand, multiple times if need be. If you don’t stating being the catalyst for data sharing, who will?

If you can start impacting some of the negative consequences of your organization’s internal politics then your analytics projects will start seeding positive change. And that will eventually make all the difference in your success or failure.

If you need help combating some of the office politics in your organization that are hindering you analytics projects, connect with me and we will figure it out.

img_7737

Analytics Culture – The key to using analytics in a business is like a secret sauce that fuels Data-Driven Decison-Making. It is a unique combination of analytics talent, technology and technique that are brought together to enrich and empower an organization.

A successful analytics culture is not easy to create, but DMAIPH can show you how. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can build a strategic plan to turn your company into analytics driven success story.

Who Is Best In Your Organization When It Comes To Analytics?

I am currently sharing a survey asking my LinkedIn connections about what part of their business is the most successful when it comes to using analytics to drive decision-making.

If by chance you follow my blog, but don’t get my LinkedIn e-mails. Here is the survey:

As you may know, I have been working on a book about analytics and the data-driven cultures of companies who successfully use analytics. I have a quick question to ask you that will help me in my research.

1508982_603376689807778_4892012849582809050_n

Of the following business lines, which one is the business line in your organization that in your opinion best uses analytics when making key business decisions?  (Pick One)

  1. Sales & Business Development
  2. Marketing
  3. Operations
  4. Supply Chain/Inventory
  5. Legal, Risk & Compliance
  6. Customer Service
  7. Human Resources/Recruitment
  8. Strategic Planning
  9. No one really uses analytics in decision-making effectively.

Thanks for taking the time to reply, it will be really helpful.

Sincerely,

Daniel Meyer, Analytics Guru

danmeyer@dmaiph.com

 

I’d like to validate what my experience tells me are the areas who generally best do analytics. I’m also looking forward to finding out there people see as general weak spots.

I’ll be happy to share the overall results of the survey once it is complete.

DMAIPH is Good at Helping Companies Looking to Expand (1 of 3)

The first type of company we generally get involved with is companies looking to expand. Huge growth is just around the corner and there is a need to staff up quickly,    but given some uncertainty as to how much growth will be needed how soon, you want a little more flexibility in staffing. Our virtual, hybrid staffing solutions will give you access to a very talented work force that is flexible and affordable. We can also assist with developing the expansion strategy with our business intelligence package of demographic profiling, competitive landscaping and market assessment.

10948138_918236694853511_81426736_o

Let me tell you about one of our clients who came to us in expansion mode. We started with six work from home staff who were tasked with adding key words to online auction items. Starting with a small team who would just do a small percentage of the key wording for our client. We quickly found our talent pool was very large and very deep. So we quickly built the team up to a dozen and then 25 and ultimately 50 people. We worked closely with the client at first but over the first six months also built up our own expertise to the point, the client became very hands off.

Work from home positions make a lot of sense for this work as its very independent and easy to assign, track and review. We also got past a lot of challenges with work from home team, but really building the team using social media to connect them and make them feel like part of the larger organization.  This hybrid approach where the employees feel both independent and connected has led to extremely low attrition.

We also found that in the Philippines, there are literally a million former call center employees, with college degrees, good English and the drive to do a good job who left the call center industry to spend more time with family. So our work from home jobs are right in line with their needs.

Things have worked so well, the client has had us add a graphic design team, an email-marketing team, a desktop support team and a customer care team in addition to the key word team. The key word team has added a QA team and a 2nd level support team as well.

From a financial standpoint we helped the client save a lot of money by staffing in multiple locations, added the ability to do 24/7 customer care and never miss a beat with meeting our SLA.

This is the kind of thing we can do for any company looking to expand both rapidly and strategically using our home based, virtual team solution. Just connect with me and I will explain how.

gcmpicture1

Analytics Consulting – As a founding member of Gloabl Chamber Manila, DMAIPH specializes in a variety of analytics consulting solutions designed to empower analysts, managers and leaders with the tools needed for more data-driven decision-making.

We have helped dozens of companies get more analytics in their business. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can tailor an analytics solution made just for your unique requirements.

Limiting You Core Values To Just 3

https://www.linkedin.com/pulse/you-have-more-than-3-core-values-think-again-dave-kerpen?trk=tod-home-art-list-small_2

For DMAIPH, I have infused 3 core values into everything we do. They come from having seen companies succeed and seeing companies fail. The ones who succeed have the in common. Here they are:

Partnership

Integrity

Teamwork

For my the core valued of any business starts with the partnerships is has with its industry. For public trainings its all about having a robust network. Being able to get new business, mine existing business, and bringing back old business all comes out of strong partnerships.

Integrity is also super important. Being honest and doing the right thing. Have an identity that makes one thing of likability and trustworthiness. When you have that you take care of your customers, your employees are satisfied and engaged, and you ability to partner gets much easier.

And the third value is teamwork. Teamwork is based on trust. And trust comes from integrity amount partners. Work partnerships, between employer and employee and between each employee with their peers all lead to a more vibrant teamwork.

DMAIPH stands for strong partnerships among analytics providers and consumers, for being know for our rock solid integrity, and for engaged and empowered team we have.

What are your 3 Core Values?

If you cant recite them of the top of your head, then you probably have too many.

DMAI - Logo_ver2-02-01

Analytics Leadership – DMAIPH specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture. We have guided thousands of Filipino professionals to become better analytics leaders. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.

 

Managing Big Data: The 3 V’s

InfoGraph_2.08I came across this infographic earlier today and loved on of the visuals illustrating the challenges marketing managers have with Big Data. Big Data is all the data you have in your business… customer, product, social media, marketing spend, etc.  Its considered big if you have more of it then you know what to do with.

According to the data gathered, the challenges are:

  1. Variety = The diverse sources of data, the different places is stored and the various applications needed to access it. 49% of the respondents cited this as the biggest challenge. For me variety challenges can be mitigated if you have a good data warehouse approach and have a data master to keep it all inventoried.
  2. Volume = The amount of data in your business that you have to analyze to be able to make decisions.  In the underlying survey, 29% of respondents indicated the sheer amount of data they had to work with is the biggest challenge. The best way to deal with this challenge is to have cutting edge, analytics tools that allow you to mine data quickly. Tableau is my favorite!
  3. Velocity = The speed in which you receive data. It can either be too fast to properly analyze or it can be to slow to be used in your decision-making process. 26% of the respondents indicated that the speed in which they are fed actionable data is their biggest challenge. If you have a way to control the variety and a tool to analyze volumes, then velocity shouldn’t be an issue.

Contact DMAI via this blog or you can e-mail me directly at danmeyer@dmaiph,com to set up an analytics assessment to help you figure out a strategy to control for the variety, volume and velocity in which you use your business data to drive decision-making.