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Category: Analytics Leadership
The Analytics Moonshot of Upskill Training 500K Filipinos… So how is it all connected?
There are undoubtedly many ways to approach a task of this magnitude, but for me it starts with creating more experts.
One of the biggest challenges facing Data Science and Analytics in the Philippines right now is a lack of subject matter experts.
Those who have the background, the experience and the skills to be a senior analyst or data scientist are in short supply.
Over the past years the demand for top DSA has boomed laying bare an unescapable reality, there just aren’t enough of us to go around.
The proliferation of data themed trainings, coupled with the recent launch of several academic efforts to mint experts show us that there are those thinking about how to address the supply problem.
However, my worry is that these efforts are simply too small in scope to significantly alter the trajectory we are currently on.
Even on my own, as a top expert and training resource, I can only directly impact a couple of thousand Filipinos a year.
If my analysis of the current DSA Ecosystem plays out, we, and by we, I mean ALL parties involved in training DSA experts, we will still be far short of the 500,000 DSA job opportunities the Philippines will see by 2022.
To turn things around we need to not just focus on creating DSA experts, but creating DSA experts who can create more DSA experts.
It starts with training trainers who can train DSA topics.
It continues as we influence our leaders, our policy makers and our educators to address the need for experts via the education system.
At the same time we embrace non-traditional ways of learning and we enable self-educated experts.
All the while we train, train, train. Upskill train entry level workers for new careers, train managers to manage using data and build teams who know data, and train executives how to lead their organizations into the digital age.
And our efforts build as we unify the ecosystem to get key players to align into a framework that supports each other.
With that, we then move these efforts nationwide.
Now we are talking. This concentrated effort might just get us to 500,000 Filipino DSA experts, which can mitigate the risk to the BPOs, make us competitive across the Asia-Pacific region and succeed in the digital transformation of an entire country.
And that’s why I call it our Moonshot.
Analytics Leadership – DMAIPH is a founding member of the Analytics Association of the Philippines (AAP.PH) and specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture. We have guided thousands of Filipino professionals to become better analytics leaders.
Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.
Surfing the Storm: How the Philippines will Digitally Transform and Prosper in the Age of Big Data and Artificial Intelligence.
There is a wave of digital disruption fast approaching the Philippines. The initial impact of massive digital transformation is already being felt. Just look at what Grab, Uber and Waze did to the Taxi Industry.
The same thing will at some point impact every aspect of the Philippines economy from banking to retail to the BPO industry. Swift advances in technology coupled with unstoppable demographic forces are pushing the country forward at a quickening pace.
The big question is not when will digital transformation happen on a nationwide scale, but how much of what we currently see will survive the wave when we come out on the other side.
For organizations that are well prepared, they will see new avenues of revenue, benefit from more optimized ways of doing business and enjoy a much closer connection to their employees and their customers.
For businesses that are not well prepared, they will see constant disruption and many will likely not survive the transition to the digital age. All you have to do is look at who the world’s most profitable companies ten years ago and compare that list to the top companies today and you will see many examples of what happens to companies who did not adapt.
In the Philippines, call center capital of the world, with over One Million workers and at least 10% of the nation’s GDP, we see a massive threat from one of the keystones of digital transformation, artificial intelligence. As many as 70% of work force and an untold number of workers in supporting industries (well over an additional million Filipinos) will likely see their current job replaced or at least heavily impacted by technological advances.
There are things being done to address this and with the right solutions falling into place we can envision a massive upskill training of the workforce. However, when it comes to both digital transformation and artificial intelligence, the best way to mitigate risks and take advantage of new opportunities is by turning to experts that can guide a business through a process of evolution.
It is an unfortunate truth however, that in the Philippines, a significant shortage in data-driven leaders and tech savvy workers who can teach others is a key challenge. Exacerbating the problem is that our current education system has not been as closely aligned with building data and tech skills as we would like to see.
Again, we see a lot of positive momentum in schools starting to offer data science programs and government entities updating curriculums, but they too struggle with the lack of experts who can teach the skills in high demand. This has led to a massive disconnect is the demand for data and tech skilled workers and the supply of qualified ones.
In addition, we have to recognize some hard truths about the way the youth of today and tomorrow learn. Besides updating our traditional education and corporate training models, we have to embrace new ways to learn. YouTube, Wikipedia, TED Talks, Coursera, the Khan Academy and an endless list of others… they are all lessons in digital disruption that can benefit us and guide us on our path.
So that challenge leads us to coming up with upskill training in data science, analytics, digital marketing, and a wide range of tech jobs for hundreds of thousands if not millions of Filipinos. On the plus side there are a lot of high quality solutions out there and a core element of thought leaders working on the skills problem. However, when you look at scale, there just simply is not enough of us currently to get close to the end goal.
The current ecosystem of industry associations, higher education institutions, government programs, independent training providers are all striving to meet the demand, but at times it is very fragmented. There is an overarching need for an umbrella organization to help unify the landscape. That’s what is behind the mission of the soon to launch Analytics Association of the Philippines.
As we bring together key players and influencers we can build an advocacy. Built on cooperation and a strategic vision to uplift the whole of the nation, we can tackle the challenges posed by the lack of experts and the skills mismatch. Together we can work to enhance the way we train, evolve the way we teach and use our influence to empower.
That’s my big vision for How the Philippines will Digitally Transform and Prosper in the Age of Big Data and Artificial Intelligence. We will use big data analytics as our surfboard to help us navigate the wave of digital transformation and come out the other side as an example of how a nation can come together and Surf the Storm.
Analytics Leadership – DMAIPH is a founding member of the Analytics Association of the Philippines (AAP.PH) and specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture. We have guided thousands of Filipino professionals to become better analytics leaders.
Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.
DMAIPH will be at the Big Data Conference on Nov 15 – 2017 @ Enderun
http://conferences.enderunextension.com/conferences/big-data-analytics-summit-2017
This year’s theme is “Big Data Made Simple”
“Data is the new Oil” is the new mantra, and for good reason! The past decade has seen an amazing transformation of business. The top 5 largest listed companies by market capitalization are all from the IT sector: Apple, Alphabet (Google), Microsoft, Amazon, Facebook. Contrast that with just five years ago when the list was dominated by energy and financial sector players.
These companies, who have now achieved global dominance, have one thing in common. They have mastery over data. The lesson: to thrive in business today, you must constantly innovate, and you must up-skill yourself and your team in understanding data through analytics.
My talk will be on “The Upskilling Challenge: Massively Scaling the Filipino Data Science & Analytics (DSA) Workforce”
Data Science and Analytics Enabled Professionals are among the most in demand workers in the Philippines today. Additionally, the projected growth for DSA workers is estimated to be over 500,000 new DSA jobs in the next 5 years. For the Philippines to meet both surging domestic demand and take advantage of the global shortage in DSA talent, we will all need to take part in a massive upskill training program. I will outline the various roles required of us in this massive undertaking to digitally transform a significant percentage of the Filipino workforce. It should lead to some interesting conversations.
Analytics Consulting – As a founding member of Gloabl Chamber Manila, DMAIPH specializes in a variety of analytics consulting solutions designed to empower analysts, managers and leaders with the tools needed for more data-driven decision-making. We have helped dozens of companies get more analytics in their business. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can tailor an analytics solution made just for your unique requirements.
The Scope of the Challenge of our Analytics Moonshot
Sometimes I think it helps to having had a project management experience before I dove into analytics full time. There are a lot of project management methodologies that come in handy when sizing an analytics project. Like coming up with data for a BRD.
A Business Requirements Document (BRD) includes explicit specifications of how data should be used to solve a business problem and how much it should cost depending on what it is expected to achieve.
The main goal is to deliver actionable insights by taking into consideration the data, the time allocated and the needs of the end user/audience.
The BRD must be universally agreed upon by all stakeholders involved.
The author of the BRD must understand the business processes and the key objectives of the project to ensure proper implementation.
The most important element of a BRD is the scope of the project, which includes any restrictions and constraints that need to be considered during the development process.
- What is the problem that the organization needs to solve?
- What are the restrictions that need to be considered?
- Is the time and money invested in solving the problem worthwhile?
So for our analytics moonshot of upskill training half a million Filipinos in the next five years, we need to start with a project management approach. So here are some considerations for our BRD:
- The organization (AAP.PH) and its growing legion of partners needs to facilitate the large scale training of 100,000’s of Filipinos with Data Science and Analytics (DSA) skills in the very near future. If we succeed, the economic growth of the Philippines will have a much higher chance of continued to success in a world besieged by changes from new technologies. If we fail, then I see the change of continued economic growth and prosperity being much harder of achieve here in my adopted home. So we start our scope with the audacious goal: upskill train 500,000 Filipinos to be DSA enabled professionals by the year 2022.
- There are many restrictions that we need to consider. Not enough experts able and willing to conduct the trainings. Not enough schools able to educate students in DSA skills. Not enough teachers with DSA knowledge. Lack of awareness among decision-makers in government, in business and in academia. The diversity of needs, with skill requirements all across the spectrum from simple reporting using excel to complex data science and predictive analytics, Nationalism and attempts to slow or reverse globalization, most interested parties work independently and there is little history of collaboration, and on and on… The only way to address all of these restrictions is share stories based on data to compel Filipinos to become part of our advocacy. The data behind why we need to get better at data is clear, its the acceptance of what the data tells us and using even more data to guide our decision-making that we need to make clear.
- What ever time and money investments made into this advocacy will have amazing benefits. Maybe we can’t save all call center jobs from being threatened by A.I., but we can save a lot. Maybe we can’t turn every school into an engine that produces DSA skills graduates ready to contribute day one, but we can empower a lot. And maybe we can’t help every Filipino business infuse for DSA into their processes, but we an help 1,000’s. The time is now, The money is there. We just need to line things up so that our moonshot succeeds. And when we do, the Philippines will be a world hub for analytics unlike any other nation, primed and ready to deliver world class DSA services both domestically and abroad.
Analytics Leadership – DMAIPH is a founding member of the Analytics Association of the Philippines (AAP.PH) and specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture. We have guided thousands of Filipino professionals to become better analytics leaders. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.
The Analytics Association of the Philippines and our DSA Moonshot
When I think about what we can accomplish with the AAP I think about some pretty big stuff.
Moonshot kind of stuff.
It took more then just a government initiative to put a man on the moon. It took an effort of thousands. And the support of millions.
For the AAP, our moonshot starts with advocacy which comes in the form of doing as much talking about DSA as possible.
Raising awareness among decision-makers is key. It is no longer an awareness about what is DSA (Data Science & Analytics). People get it.
Now it is an awareness of how Filipinos can use DSA in their business.
I get excited thinking about how the AAP can focus our message as thought leaders and look to continue to complement each other in ways that individual companies could never dream of.
We have been actively looking for speaking opportunities to push the message that DSA in the Philippines is of paramount importance. In many ways, even a matter of national security when you look at the threats of Artificial Intelligence, nationalism and political instability… impact OFWS and BPOs directly. The two biggest source of revenue in the country.
Outside the core group who have come together to get the association off the ground, we can empower the multitude of interested parties to help too spread our advocacy too.
I see us sharing our message of collaboration and the idea that a rising tide lifts all boats across every industry and from all sectors. Big and small, domestic and international, size and scope don’t really matter, we all need more analytics in our businesses.
If we get enough key players on board with the advocacy we will have a legit change to actually upskiil train 500,000 Filipinos to be DSA enabled in the next 5 years. That is the moon shot goal I’m dreaming about.
Analytics Leadership – DMAIPH is a founding member of the Analytics Council of the Philippines and specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture.
We have guided thousands of Filipino professionals to become better analytics leaders. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.
The Past Week Reminds Me Why I Love Analytics in the Philippines
When I left the U.S. five years ago, it was to chase a dream.
The dream although simple to me was one that many people thought impossible at the time… to see analytics becoming a topic of everyday conversations.
In business, in education, in the government and in the media over the past week, I have been part of conversations about how to empower 100,000s of Filipinos to get more analytics in what they do.
There is still so much to be done to turn this dream into a reality, but as I have talked with journalists, professors, political figures and business leaders, I keep getting the same result… the dream is now one that many share.
Some examples of the new reality…
The Analytics Association of the Philippines (AAP.PH) will be the umbrella on which so many analytics initiatives incubate, grow and prosper.
Schools like De La Salle – College of St. Benilde, the University of Asia & Pacific, and UP will continue to offer new and innovative courses built around regional standards for the enablement of data science and analytics.
New batches of students like CSB’s SMIT students taking Business Analytics subjects will enter the workforce armed with more skills then any batch before them. They kids are learning Tableau while still in school. How cool is that?
Advocacies like Augment BPO will rise up to address clear and present threats like the one that AI presents to the BPO industry.
And that’s just the tip of the proverbial ice berg.
It’s been a really good week. No, check that… its been a great week.
And it all reminds me of why I love this adopted country of mine so much.
The Augment BPO Data Science and Analytics Advocacy Project (Augment BPO) is empowering BPO Companies, Executives, and Workers in the Philippines to prepare for and address the clear and present danger posed by Artificial Intelligence Chatbots (AI Chatbots) to BPO revenue growth and jobs through Data Science and Analytics strategy planning, awareness building and upskill training.
DMAIPH is a founding member of the Analytics Association of the Philippines and specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture. We have guided thousands of Filipino professionals to become better analytics leaders. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.
Top Data Science & Analytics Skills in Demand: 2017 vs 2022
One question I get asked a lot are what are the best skills to master for Data Science & Analytics (DSA) jobs right now?
Another question is what skills will be in demand five years from now.
With both questions, most of the ones asking are looking for specific applications or tools to learn. Often my reply is that it really doesn’t matter which tool or application you use as much as you get practical experience working with data.
My point is that job titles and technical skill sets come and go as technology evolves… what you really need to do is be in a place where your curiosity and critical thinking are continuously challenged. It helps to also be somewhere that encourages new solutions and has a culture that fosters innovation.
Not easy to find, but thats more important to me then what you learn now. That said, I still have to answer the questions with some sense of what to learn and master so…
Here are some of the top DSA skills needed right now:
- Management Reporting
- Advanced Excel
- Familiarity with Business Intelligence Tools
- SQL Coding for Teradata Databases
- Transforming Data Warehouses into Data Lakes
- Business Dashboards and Data Visualization with Tableau
- Predictive Analytics with R and Azure
- Predictive Model Building with SPSS
- Data Storytelling
By no means a exclusive list… if you do a quick search of job posting for DSA professionals you will not find two job posts with the exact same requirements. From where I sit, these are just the ones I see a lot.
When it comes to the future, I did a quick search and came up with this list…
Here are some of the top DSA skills likely needed over the next 5 years.
- Natural Language Generation and Text Analytics
- Human/BioMetric Analytics
- Machine Learning
- Prescriptive Analytics
- Chat Bot Design and Maintenance
- AI Virtual Assistants Design and Programming
- IoT Sensor Analytics
Again… not even close to a complete list, but you can get a sense of where things are going.
Assuming most companies mature past the basic analytics phase and that we continue moving towards AI solutions at the current pace, there will be a lot of new analyst jobs out there with new titles. Data Scientists will be busy solving a wide range of data challenges that currently still seem like Science Fiction today.
At least that’s my take as of now.
It will change.
The Augment BPO Data Science and Analytics Advocacy Project (Augment BPO) is empowering BPO Companies, Executives, and Workers in the Philippines to prepare for and address the clear and present danger posed by Artificial Intelligence Chatbots (AI Chatbots) to BPO revenue growth and jobs through Data Science and Analytics strategy planning, awareness building and upskill training.
Data Science and Big Data Analytics For Finance
Was recently asked to do a one hour talk on data science and big data analytics for Finance… so I created A Step By Step Process To Get More Value Out Of Your Finance and Accounting Data.
To get started, we will discuss at a high level what is analytics, big data and data science and how it can be used in Finance and Accounting to get more value out of all the numbers you have in your business.
Per Deloitte, “In today’s highly competitive business environment, companies need more from Finance than accurate financial statements and reports. They need forward-looking, predictive insights that can help shape tomorrow’s business strategy and improve day-to-day decision-making in real time. “
New IT applications and infrastructure such as big data technologies, predictive analytics, as well as modern mathematical methods are opening up new possibilities for gathering and processing large amounts of data and opportunities for generating value.
They keys to a sound data science and analytics approach to Finance include the following:
- A Process for Using Big Data to Answer Business Questions
- A Well Mapped Data Lake of all the Data Finance Needs
- The Right Mix of Analytics Talent, Technique and Technology
- A Top Down Embrace of an Analytics Centric Culture
By translating data into insights around financial statements and operations, the finance team can unlock and create new value. Being able to identify unrealized and often unexpected potential as well as quickly and decisively mitigating risk, data science and analytics can take your team to a new level of insight and performance.
This in turn supports the finance function to make better decisions by being able to understand what has happened and why, and then predict what may happen next. The end result is a strategy built on data and one with a much higher rate of success then ones based on intuition or gut feel.
The Fundamental of Business Analytics – Business Analytics is the application of talent, technology and technique on business data for the purpose of extracting insights and discovering opportunities. DMAIPH specializes in empowering organizations, schools, and businesses with a mastery of the fundamentals of business analytics. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out how you can strengthen your business analytics fundamentals.
Analytics for Team Leads: Optimize Analytics & Data Science for More Efficient Operations and Engaged Employees
Join DMAIPH, Augment BPO and Sonic Analytics in a two-day analytics training for Team Leads on August 22-23, 2017 in Ortigas!
Learning Session Description
Every organization is looking for a way to better understand what’s working and what’s not working in their operations. By using meaningful Big Data Analytics techniques, your leadership efforts can be greatly enhanced.
Learning Session Outline
In the past few years, we have seen the importance of big data, analytics and data science grow at a dizzying pace.
With real-time operations metrics & reporting, we can finally know what’s happening in our business, with our employees and with our customers.
New technologies like social networks, data rich information systems and business intelligence applications are fundamentally changing the entire operations process.
The pressure to deliver results has never been greater. Team Leaders are now more than ever required to demonstrate the return on investment of their efforts are contributing to the bottom line.
Building analytics centric teams and using techniques taught in this training session will empower more data-driven decision making. This will result in both process efficiency and better return in investment in the operations of your business.
With the global demand for analytics-enabled talent booming and the coming threat of A.I. to the BPO industry, Team Leaders need a deep understanding of analytics.
Learning Session Objectives
- Apply Best Practice Techniques and Cutting Edge Technologies to Organize, Interpret, and Summarize Quantitative Data
- Create a Process to Analyze Data and Identify Patterns Not Apparent at First Glance
- Reduce “Analysis Paralysis” and Go from Hard Data to Well-Reasoned Conclusions in Less Time
- Understand the implications of Artificial Intelligence and Machine Learning in regards to the future of work in the Philippines.
Who Should Attend
This session is suitable to a wide range of professionals but will greatly benefit:
- Managers, Supervisors and Team Leads
- Business Analysts working as part of an Operations Team
- Leaders who oversee business operations
Learning Session Process
Based on a Set of Key Data Science and Analytics Competencies developed by the Asia Pacific Economic Cooperation (APEC), our learning sessions are designed for Team Leaders and Managers to use both in the Philippines and across the region.
Day One – Doc Ligot, Cirrolytix
Session One – Data Analytics Methods & Algorithms: Capture, clean and inspect data. Evaluate and implement data analytics to derive insights for decision making.
- Data Warehouses and Data Lakes
- Blending Data from Across the Organization
- Cloud Computing and 24/7 Data Access
Session Two – Data Science Engineering Principles for Business Operations: Use analytics software and system engineering principles and modern computer technologies to share findings and tell data stories. Develop analytic processes to improve HR operations.
- Analytics with Lean and Six Sigma
- Getting IT: the 3’s I and the 3 T’s of Data
- Data Science 101: How to Build a Data Science Team
Session Three: Computing Principles for Team Leads: Apply information technology, computational thinking and utilize programming languages to design and develop data analysis processes and techniques.
- Optimizing the use of MS Excel for Operations
- Mangement Reporting
- Working with the IT Team: Buy them Doughnuts
Session Four – Statistical Techniques for Data Analytics: Apply and/or direct the application of statistical concepts and methodologies for data analysis including predictive analytics.
- Predictive Analytics Case Study: Google’s Top Performer Model
- Tying Management Reporting to Predictive Models
- Group Exercise: Build a Top Performer Model
Day 2 – Dan Meyer, DMAIPH
Session Five – Domain Knowledge & Application: Apply domain-related knowledge and insights to effectively contextualize data, achieved by practical experience and exposure to emerging innovations.
- Overview of Big Data, Analytics & Data Science in the Philippines
- Cutting Edge Trends in Big Data
- How to Apply an Analytics Process to Solving Business Problems
Session Six – Data Management & Governance: Develop and implement data management strategies and governance, incorporating privacy, data security, polices and regulations, and ethical considerations.
- The 5 V’s of Big Data
- The 3 Tenants of Data Governance
- Information Security Guidelines for Filipino Businesses
Session Seven – Operational Analytics: Use data analytics and specialized business intelligence techniques for the investigation of all relevant HR data to derive insight in support of decision-making.
- Competitor Landscapes and Demographic Profiles
- BI Tools Demo: Tableau Public
- Social Media Data
Session Eight – Data Visualization & Presentation: Ability to create and communicate compelling and actionable insights from data using visualization and presentation tools and technologies. Build a Business Dashboard prototype.
- Data Visualization Guidelines
- Group Exercise: Build a Business Dashboard Prototype
- The Concept of Enchantment
- Data Storytelling Case Study: The Best NBA Team of All Time
Case Studies and Exercises
We will use case studies and group exercises throughout the two-day class. In these activities, the group is divided into teams. Each team will analyze datasets using the principals learned in the various learning sessions. These exercises will also use elements from the case studies as we progress from finding data, to conducting analysis on the data and finally presenting the data.
Training Investment
Early Bird Rate: P12,000+ VAT (till July 21)
Group Rate: P13,000+ VAT
Regular Rate: P14,600+VAT (starting July 22)
Investment Includes:
Two-day Analytics for Team Leads Training, Training Materials, AM/PM Snacks, Lunch and Certificate of Completion.
To inquire about this training or to register, please send an email to analytics@dmaiph.com (event organizer) or visit http://www.sonicanalytics.com (marketing partner).
Augment BPO
The Augment BPO Data Science and Analytics Advocacy Project (Augment BPO) is empowering BPO Companies, Executives, and Workers in the Philippines to prepare for and address the clear and present danger posed by Artificial Intelligence Chatbots (AI Chatbots) to BPO revenue growth and jobs through Data Science and Analytics strategy planning, awareness building and upskill training.
DMAIPH
Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.
Decision-Making, Analytics & Intelligence > Philippines 