Analytics for Team Leads: Optimize Analytics & Data Science for More Efficient Operations and Engaged Employees

Join DMAIPH, Augment BPO and Sonic Analytics in a two-day analytics training for Team Leads on August 22-23, 2017 in Ortigas! 

Learning Session Description

Every  organization is looking for a way to better understand what’s working and what’s not working in their operations. By using meaningful Big Data Analytics techniques, your leadership efforts can be greatly enhanced.

Learning Session Outline

In the past few years, we have seen the importance of big data, analytics and data science grow at a dizzying pace.

With real-time operations metrics & reporting, we can finally know what’s happening in our business, with our employees and with our customers.

New technologies like social networks, data rich information systems and business intelligence applications are fundamentally changing the entire operations process.

The pressure to deliver results has never been greater. Team Leaders are now more than ever required to demonstrate the return on investment of their efforts are contributing to the bottom line.

Building analytics centric teams and using techniques taught in this training session will empower more data-driven decision making. This will result in both process efficiency and better return in investment in the operations of your business.

With the global demand for analytics-enabled talent booming and the coming threat of A.I. to the BPO industry, Team Leaders need a deep understanding of analytics.

Learning Session Objectives

  1. Apply Best Practice Techniques and Cutting Edge Technologies to Organize, Interpret, and Summarize Quantitative Data
  2. Create a Process to Analyze Data and Identify Patterns Not Apparent at First Glance
  3. Reduce “Analysis Paralysis” and Go from Hard Data to Well-Reasoned Conclusions in Less Time
  4. Understand the implications of Artificial Intelligence and Machine Learning in regards to the future of work in the Philippines.

Who Should Attend

This session is suitable to a wide range of professionals but will greatly benefit:

  • Managers, Supervisors and Team Leads
  • Business Analysts working as part of an Operations Team
  • Leaders who oversee business operations

Learning Session Process

Based on a Set of Key Data Science and Analytics Competencies developed by the Asia Pacific Economic Cooperation (APEC), our learning sessions are designed for Team Leaders and Managers to use both in the Philippines and across the region.

Day One – Doc Ligot, Cirrolytix

Session One – Data Analytics Methods & Algorithms: Capture, clean and inspect data. Evaluate and implement data analytics to derive insights for decision making.

  • Data Warehouses and Data Lakes
  • Blending Data from Across the Organization
  • Cloud Computing and 24/7 Data Access

Session Two – Data Science Engineering Principles for Business Operations: Use analytics software and system engineering principles and modern computer technologies to share findings and tell data stories. Develop analytic processes to improve HR operations.

  • Analytics with Lean and Six Sigma
  • Getting IT: the 3’s I and the 3 T’s of Data
  • Data Science 101: How to Build a Data Science Team

Session Three: Computing Principles for Team Leads: Apply information technology, computational thinking and utilize programming languages to design and develop data analysis processes and techniques.

  • Optimizing the use of MS Excel for Operations
  • Mangement Reporting
  • Working with the IT Team: Buy them Doughnuts

Session Four – Statistical Techniques for Data Analytics: Apply and/or direct the application of statistical concepts and methodologies for data analysis including predictive analytics.

  • Predictive Analytics Case Study: Google’s Top Performer Model
  • Tying Management Reporting to Predictive Models
  • Group Exercise: Build a Top Performer Model

 

Day 2 – Dan Meyer, DMAIPH

Session Five – Domain Knowledge & Application:  Apply domain-related knowledge and insights to effectively contextualize data, achieved by practical experience and exposure to emerging innovations.

  • Overview of Big Data, Analytics & Data Science in the Philippines
  • Cutting Edge Trends in Big Data
  • How to Apply an Analytics Process to Solving Business Problems

Session Six – Data Management & Governance: Develop and implement data management strategies and governance, incorporating privacy, data security, polices and regulations, and ethical considerations.

  • The 5 V’s of Big Data
  • The 3 Tenants of Data Governance
  • Information Security Guidelines for Filipino Businesses

Session Seven – Operational Analytics: Use data analytics and specialized business intelligence techniques for the investigation of all relevant HR data to derive insight in support of decision-making.

  • Competitor Landscapes and Demographic Profiles
  • BI Tools Demo: Tableau Public
  • Social Media Data

Session Eight – Data Visualization & Presentation: Ability to create and communicate compelling and actionable insights from data using visualization and presentation tools and technologies. Build a Business Dashboard prototype.

  • Data Visualization Guidelines
  • Group Exercise: Build a Business Dashboard Prototype
  • The Concept of Enchantment
  • Data Storytelling Case Study: The Best NBA Team of All Time

 

 

Case Studies and Exercises

We will use case studies and group exercises throughout the two-day class. In these activities, the group is divided into teams. Each team will analyze datasets using the principals learned in the various learning sessions. These exercises will also use elements from the case studies as we progress from finding data, to conducting analysis on the data and finally presenting the data.

Training Investment 

Early Bird Rate: P12,000+ VAT (till July 21)

Group Rate: P13,000+ VAT

Regular Rate: P14,600+VAT (starting July 22)

Investment Includes: 

Two-day Analytics for Team Leads Training, Training Materials, AM/PM Snacks, Lunch and Certificate of Completion.

To inquire about this training or to register, please send an email to analytics@dmaiph.com (event organizer) or visit http://www.sonicanalytics.com (marketing partner).

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Augment BPO

The Augment BPO Data Science and Analytics Advocacy Project (Augment BPO) is empowering BPO Companies, Executives, and Workers in the Philippines to prepare for and address the clear and present danger posed by Artificial Intelligence Chatbots (AI Chatbots) to BPO revenue growth and jobs through Data Science and Analytics strategy planning, awareness building and upskill training.

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DMAIPH

Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.

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Working on an Analytics Internship/OJT program…

400 Hour DMAIPH Data Science & Analytics OJT/Internship Program

The end goal is to develop a DSA strategy presentation for manager. Start out by getting to know the physical data environment, the tools being used and the main players in the business. Move on to assessing the maturity of the analytics culture and it’s use of DSA talent, techniques and technology. Design a business dashboard prototype and deliver a compelling data story to improve management reporting.

Three tracts for interns… HR Analyst, Business Analyst and Data Analyst.

Interns will spend 60% of the internship at the place of business and 40% of the internship in a classroom. This will facilitate the application of theory to real business data in order to help managers get a better idea of the what’s working and what’s nor when it comes to the data in their business.

Based on the APEC DSA Competencies which is close to being adopted by 20+ countries across Asia and the Pacific as a guide for current and future DSA training efforts.

 Week 1 – Fundamentals of DSA

  • APEC DSA Competencies
  • Company Background
  • How This Internship Works

Exercise: LinkedIn Profile

Company Deliverable: Company/Organization DSA Profiles

Week 2 – DSA in the Philippines

  • Putting Data into Context
  • Emerging Trends
  • Cultures of Innovation

Exercise: Glossary of Data

Company Deliverable: Defining Where the Cutting Edge Is

Week 3 – Data Management & Governance

  • Data Management Macro View
  • Data Governance
  • Information Security

Exercise: Data Survey

Company Deliverable: Info Security Risk Assessment

Week 4 – Data Analytics Methods & Algorithms

  • Data Management Micro View
  • The Right Data
  • Machine Learning

Exercise: Who’s Who of Data in the Business

Company Deliverable: Data MVPs

Week 5 – Data Science Engineering Principles

  • Data Map
  • Identify Right App
  • Feedback Loop

Exercise: A Visio Data Map

Company Deliverable: Map of Business Data Lake

Week 6 – Computing and Computational Thinking

  • MS Excel
  • Query Data
  • Programming Languages

Exercise: Top 10 Excel Tips Video

Company Deliverable: Top Ten Data Tips

Week 7 – Statistical Techniques

  • Getting IT
  • Analytics Maturity Model
  • Predictive Analytics Model

Exercise: Flight Risk Model

Company Deliverable: Results of Maturity Assessment

Week 8 – Operational Analytics

  • Management Reporting
  • Public Big Data
  • Business Dashboards

Exercise: Tableau Public Mock Up

Company Deliverable: Business Dashboard Prototype

Week 9: Data Visualization & Presentation

  • Data Visualization
  • Enchantment
  • Data Storytelling
  • Exercise: D.R.A.P.S
  • Company Deliverable: A Business Data Story

Week 10 – Final Project/DSA Strategy Presentation

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My goal is to create and promote a hybrid approach that offers both supplemental education and hands on experience. We need to get past the days of having OJT do data encoding or simple research projects… they need skills that they can apply day one.

They need it, we need it, the country needs it.

Any ideas or suggestions? This is just the first draft.

Hoping to roll this out in the next month or so.

Analytics Education – Facilitating a mastery of the fundamentals of analytics is what DMAIPH does best. As a key parnter of the Asia Pacific Economic Cooperation’s Project DARE initative, DMAIPH champions the use of using data. All across the world, companies are scrambling to hire analytics talent to optimize the big data they have in their businesses. We can empower students and their instructors with the knowledge they need to prepare for careers in data science and analytics. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can set a guest lecturer date, On-the-Job Training experience or other analytics education solution specifically tailored to your needs.

Teaching Analytics: APEC List of Competencies

Teaching Analytics: An Instructor’s Guide to implementing the recommendations of Project DARE (Data Analytics Raising Employment).

APEC (Asia Pacific Economic Cooperation) hosted an event on May 4-5 bringing together over 50 analytics experts and visionaries from over 14 counties across the Asia-Pacific region to form an advisory group.

The APEC Project DARE (Data Analytics Raising Awareness) Advisory Group started with an agenda set to develop recommended “APEC Data Analytics Competencies.

There are still being finalized, but as of last week here is a high level of the competencies that we came up with:

Business and Organizational Skills

  1. Operational Analytics: Use data analytics and specialized business analytics (i.e. business intelligence) techniques for the investigation of all relevant data to derive insight in support of decision-making.
  2. Data Visualization and Presentation: Ability to create and communicate compelling and actionable insights from data using visualization and presentation tools and technologies.
  3. Data Management and Governance: Develop and implement data management strategies and governance, incorporating privacy, data security, polices and regulations, and ethical considerations.
  4. Domain Knowledge and Application: Apply domain-related knowledge and insights to effectively contextualize data, achieved by practical experience (e.g. apprenticeships) and exposure to emerging innovations.

Technical Skills

  1. Statistical Techniques: Apply statistical concepts and methodologies for data analysis.
  2. Computing: Apply information technology, computational thinking and utilize programming languages and software and hardware solutions design and development for data analysis.
  3. Data Analytics Methods and Algorithms: Capture, clean and inspect data. Evaluate and implement data analytics and machine learning methods and algorithms on the data to derive insights for decision making.
  4. Research Methods: Utilize the scientific and engineering methods to discover and create new knowledge and insights.
  5. Data Science Engineering Principles: Use software and system engineering principles and modern computer technologies, incorporating a data feedback loop, to research, design, and prototype data analytics applications. Develop structures, instruments, machines, experiments, processes, and systems to support the data lifecycle.

Workplace Skills

  1. 21st Century Skills: Exhibit crosscutting skills essential for DSA at all levels including, but not limited too; collaboration, customer focus, communication and storytelling, organizational awareness, critical thinking, planning and organizing, problem solving, decision making, business fundamentals, awareness of social and societal awareness, intelligibility, cross cultural awareness, dynamic (self) re-skilling, professional networking, ethical mindset and entrepreneurship.

Once this list is finalized I will update you all.

My end goal is two fold, (1) to help craft a version of the competencies into an academic discipline that the Analytics Council can present to CHED for adoption and (2) to design a vocational education track to address the basic skills needed for entry level DSA work here in the Philippines.

Stay Tuned!

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Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.

Data Science Philippines – Feb 2017 Meet Up

My talk is the 2nd one, a little over half way through the video. Listen first to some real data scientists talking about their trade, then it’s my turn where I talk about just how many data scientists there are in the  Philippines right now. Thanks to DataSeer for asking us to sponsor and for setting up the event. Looking forward to many more to come! 🙂

This I Why I Do What I Do…

This is why I do what I do…

Ron: Hi Mr. Dan Meyer, I have attended Data Science Philippines Meetup last February 22. And listened to your talk. I am a graduating student, and a former Data Scientist Intern. I want to be a Data Scientist, but Companies need an experienced person to be their data scientist. I just want to ask, what job should I take first to become a Data Scientist soon? Thank you for reading my message, hope you’ll answer me.

Dan: Data Analyst. IT Staff. Development Staff. Anything where you get to use data everyday. This will give you some hands on experience that you can use to more towards data science. Basically you need to get practical experience coding and managing data. Hope that helps. SQL is probably the most versatile language to learn, but any of the ones you see listed in a data science job posting will help.

Ron: Thank you for the response Mr. Dan Meyer, I’ll keep it in my mind, that really helps. I am hoping to be just like you soon.

Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.

Quick Data Science Survey

If you are in the Philippines and work with data everyday in your job, I’d like to invite you to take my survey.

Next week I will be speaking about data science in the Philippines, specifically trying to answer the question, “Just How Many Data Scientists Are There In The Philippines Anyway?”

It’s a short 7 question survey that will help me validate some of my research.

Here’s the link:

https://www.surveymonkey.com/r/WKG9VJ5

Thanks for taking a few minutes to help address on of the biggest questions facing the Philippines today.

Analytics Survey – DMAIPH conducts quarterly analytics surveys to collect data on current trends in analytics. We specialize in surveys that assess analytics culture and measuring how aligned an organization is to using data and analytics  in its decision-making.

Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out more about how DMAIPH can conduct surveys to help you assess the analytics culture in your business.

Learn Analytics Leadership From The Analytics Council of the Philippines

The Analytics Council of the Philippines was founded in December 2016.

Our mission is to serve as a forum for furthering the training, teaching and use of analytics across the Philippines.

Our mission statement and upcoming events will be posted soon.

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DMAIPH is a founding member of the Analytics Council of the Philippines and specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture.

We have guided thousands of Filipino professionals to become better analytics leaders. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.

Filipino Analytics Talent Demand Awesome Salaries

It’s really hard to get an accurate reading on just where is the market is right now in regards to the salaries for analytics talent in the Philippines.

According to Glassdoor here are some average salary range numbers for several in-demand positions:

  • Business Analyst (with 5+ year’s experience): 30-40,000 PHP a month
  • Data Analyst (1+ year’s experience ) 23-27,000 PHP a month
  • Data Scientist (with Graduate level degree) 58-70,000 PHP a month

Those are just averages, in reality I think they are on the low end of what’s being offered right now.

One thing is for sure, the current demand far outweighs the supply.

Just looking at jobstreet.com you can get a feel for that demand.

  • Business Analyst pulls back 1,090 jobs in the Philippines.
  • Data Analyst another 822.
  • Data Science brings back 999.

Sure there is some overlap, but if you add all the unique jobs up its well over 2,000.

I belong to a meet up group for data science in the Philippines with 2,000 members.

That’s an open job for each of us… and pretty much all of us already have data geek jobs already.

In the near term expect salaries to continue to shoot up.

As nationalism and automation begin to impact customer facing jobs, more back office work like analytics and data science will grow in importance for the BPO sector.

Recently I’ve been hearing stories of Filipinos landing 100K a month jobs in data science. And good analysts are not far behind, being awarded salaries well over 50K a month.

It’s a buyers market if you have data geek skills right now. If you don’t., the time to get them is right now.

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Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation to learn which of our DMAIPH analytics training solutions is best for you.