The Huge Growth Opportunity of Analytics in the Philippines

The Philippines is standing on the precipice of a huge opportunity.

We are in a similar place to where we were 10 years ago when the Call Center Industry was just taking off.

Now instead of becoming a global hub for customer service calls, the opportunity is becoming a center for analytics and data science.

There is nowhere to go but up.

Here is why…

  • A well-documented need for analytics talent globally.
  • A youthful workforce of English speakers with an affinity for Western Culture.
  • Leadership from within the government and higher education pushing the inclusion of analytics and data science into college and even high school curriculums.
  • A vibrant work force of young professionals that have experience working for international companies and assisting people from all over the world.
  • A strong sense of self-preservation in the BPO industry to offer “up the value chain” services to their clients.
  • Industry leaders and business owners with an insatiable appetite to keep the county’s economic momentum in growth mode.
  • A collection of thought leaders, analytics experts and actual data scientists that are
    highly motivated to lead the country to data-driven success.

There are undoubtedly many more.

The bottom line is 2017 is looking like it will be the year the analytics and data science are firmly established as strengths of doing business in and with the Philippines.

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Analytics in the Philippines – The Philippines is at the center of the action when it comes to solutions to the global need for analytics. Blessed with a solid foundation of young, educated and English speaking workforce, companies around the world are look for Filipino analytics talent to fill analytics positions. DMAIPH was set up to facilitate these solutions and bring the talent and the business together. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can help you take advantage of this unique global opportunity.

Most Impactful Ways To Becoming a Great Analyst

As a follow up to a survey I sent to several hundred of my LinkedIn connections a few months back. I sent the survey to connections working with data analytics on a regular basis.

I told them I was talking with a young professional just getting started in his analytics career. During our conversation we discussed what is most important to being a great analyst. I asked for their opinion, of the following ways to learn about analytics, which one has been the most important in your career path?

  1. Formal Education – A degree or certificate in an analytics related field.
  2. Self-Learning – Using trial and error and online resources.
  3. Subject Matter Experts – Being trained/mentored by an expert.
  4. Seminars/Workshops – Attending events to acquire new knowledge.
  5. Technical Training – Attend training on specific technical areas.
  6. Other – Please provide a brief description

 

Here are some pearls of wisdom from some of the replies I got… keep in mind these are all from well established analytics professionals:

“the most important in my career path is self-learning as most of the things we’re doing like journal reading and implementing algorithms needs less dependency with the people you are working with but requires collaboration with them and this requires you to solve problems by yourself and implement things by yourself but communicate them properly to the people you’re working with.”

If you don’t have the drive to do this, you will be an analyst in name only.

“Self-Learning – Using trial and error and online resources. World changes too fast for any of those others to matter.”

In the 15 years I have been doing analytics without any formal education in data-related fields I can say that this is 100% true. To be a great analyst you have to always been learning.

“your ability to tell the story behind all the numbers will make you an indispensable asset and an outlier in the increasingly growing population of analysts. Management almost always don’t have the time to read all the numbers in tables, spreadsheets, and reports, but they will surely appreciate instantly seeing the big picture presented in a “one-pager” report prepared by analysts. That almost always makes an analyst “great” in the eyes of the report consumers.”

Yes! If what you spend your blood, sweat and tears on does influence decisions, then you are working on the wrong place.

#2 and #3 have been important. Having a mentor to coach you side by side gives you accountability to progress in your work and learning curve. Naturally, this will push you to self-learn: trying out what you’ve learned and testing.”

Having a mentor is so important to help you get access to the actual learning experiences you need to evolve and excel as an analyst.

“spending time with the consumers of the analytics is especially important. Learning how they look at the data, and/or want to look at the data. What is important to them. What really matters. Too much non-essential information and you’ll loose them. Targeting their needs with relevance and precision will win them.”

Another big point that is often overlooked, if you are spending time producing repots and they don’t take customer insights into account, you have a big blindside.

“The most important thing to being a great analyst is to have a great sense of awareness. For me, self-learning has been the most important.”

I cannot imagine anyone being a great analyst if you didn’t have at least a bit of an ego mixed in with a Superman complex. Great analysts live to fix things.

It’s interesting to note that only 2 of the 50+ replies I got form surveying my LinkedIn connections said formal education is the most important.

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Analytics Survey – DMAIPH conducts quarterly analytics surveys to collect data on current trends in analytics. We specialize in surveys that assess analytics culture and measuring how aligned an organization is to using data and analytics  in its decision-making. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out more about how DMAIPH can conduct surveys to help you assess the analytics culture in your business.

 

 

DMAIPH joins Global Chamber Manila

The other day I had the honor to join the advisory board for the Global Chamber Manila.

http://manila.globalchamber.org/cpages/home

Global Chamber Manila helps members get business done across metro areas!

We are a thriving and collaborating community of CEO’s, executives, and professionals growing business across 500 metropolitan areas. We leverage technology and our collective networks around the world to help member companies grow, reduce risk, be more productive, and succeed faster.

We are the only organization in the world with the mission to grow business from anywhere to anywhere while collaborating with every organization. We help companies, investors and business service providers around the world succeed.

We will be having some awesome events this coming January 16-18 to meet and greet potential members.

To help combat traffic, we have scheduled the launch on 3 different locations at BGC, Makati City and Ortigas Center:

The event is FREE but please RSVP to ensure we can reserve a seat for you. Just click on the link for the locations above. http://manila.globalchamber.org/events

Beverages and light refreshments will be served. See you!

News & Events- DMAIPH is a highly engaged leader, sponsor and participant in analytics events across the U.S. and the Philippines. As an Analytics Champion I write, blog, speak and lecture about analytics in a wide variety of forums. I authored several publications on analytics including my latest book, Putting Your Data to Work. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn more about where I will be talking about analytics next.

Analytics and Data-Driven Decision Making – Webinar on Feb 15

With Daniel Meyer, President and Founder, Decision-Making, Analytics & Intelligence Philippines… that’s me! 🙂

I have the honor of conducting  a webinar next month in partnership with American University.

Here is the promotional copy for the webinar… hope some of my followers like you are able to join us. 

Evaluators can learn from the ways that the corporate sector uses business analytics to understand, interpret, and display Big Data. Key aspects from the corporate sector that are useful for monitoring and evaluation include identifying what data is important, and finding ways to visualize it for consumption. In this webinar, Daniel Meyer discusses analytics solutions relevant to measurement and evaluation.

Daniel Meyer is passionate about solving problems by bringing together the best talent, cutting edge technology, and successful methodologies. He is an expert on data-driven decision-making, multi-industry analytics and business intelligence. He is the author of Putting Your Data to Work and the Fundamentals of Business Analytics. Learn more about Dan Meyer.

Webinar details:

February 15, 2017

1pm Eastern

Webpage with webinar registration links: http://programs.online.american.edu/msme/webinars

 IMG_6912Daniel Meyer

Daniel Meyer is President & Founder of DMAIPH (Decision-Making, Analytics & Intelligence Philippines), an analytics, consulting, training and outsourcing company with offices in Manila and the San Francisco Bay Area. Mr. Meyer is one of the top analytics experts in the Philippines. With a team of over 40 analysts, DMAIPH provides a variety of analytics solutions to companies in the U.S. and Asia. Mr. Meyer is also one of the most sought after public speakers in the country and has personally trained thousands of Filipinos in various analytics functions. Before setting up his own company, Mr. Meyer worked as a Senior Analytics Consultant for Wells Fargo Bank for 15 years. Mr. Meyer provided executive management analytics for the bank’s Remittance Service including developing business dashboards, overseeing competitive intelligence gathering, managing data analytics outsourcing projects and facilitating audit and risk management. Mr. Meyer recently published Putting Your Data to Work, an analytics guidebook designed to provide organizations with a solid foundation in using analytics to empower more data-driven decisions. Mr. Meyer earned a B.A. in History with a minor in International Studies from Sonoma State University and a M.A. in Education with a focus on Student Affairs in Higher Education from the Indiana University of Pennsylvania.

 

DMAIPH is looking for a Talent Management Analyst

Job Description for DMAIPH Talent Management Analyst

DMAIPH is looking for an exceptional candidate to fill a very unique role in our analytics training, consulting and outsourcing business.

DMAIPH is an international analytics firm with offices in both the U.S. and the Philippines that specializes in providing analytics themed training, consulting and outsourcing to its clients.

We currently employee over 50 employees here in the Philippines who are assigned to providing customer service, email support and graphic design work for a U.S. based client. This account is a mature account, having been established in 2013.

DMAIPH also conducts analytics training classes facilitated by our President & Founder, Daniel Meyer. Mr. Meyer is an author, public speaker and one of the most sought after analytics experts in the Philippines. Over the past 5 years, Mr. Meyer has trained 1,000s of Filipinos on a variety of analytics topics. We are currently building out a marketing team to grow the training business line.

In addition, DMAIPH has added a new client in January 2017, thanksmama.com . This new business line will be the primary area of responsibility for the Talent Management Analyst.

The role of the Talent Management Analyst has two primary functions; (1) serving as an HR Generalist (Recruitment, Compensation & Benefits, and Employee Engagement) for the thanksmama and marketing team and (2) using a recruitment approach to marketing and filling seats for DMAIPH analytics training classes.

Job Requirements:

  • At least 1 year of recruitment and/or HR work experience.
  • Experience in the BPO industry is a plus.
  • Four-year degree holder in an HR or Marketing related course preferred, but any undergraduate experience is acceptable.
  • Basic MS Excel skills.
  • A strong interest in analytics; using data to driven decision-making.
  • Experience and/or interest in graphic design a plus.
  • Experience and/or interest in social media marketing a plus.
  • At least an average level of English proficiency.
  • A pleasant attitude and professional appearance.
  • A curious mind. Successful candidates will be able to demonstrate how they enjoy solving problems and looking for innovative solutions.

Job Duties:

HR Generalist (50%) – serving as an HR Generalist (Recruitment, Compensation & Benefits, and Employee Engagement) for a team of 10-15 mostly home based employees. Duties include:

  • End to End Recruitment of home based staff for DMAIPH’s outsourcing client, thanksmama.com . Thanksmama is a U.S. based online retailer of baby clothes and accessories. Staff working on the Thanksmama account are home based, Web Content Analysts and Graphic Designers.
  • End to End Recruitment of office and home based staff for DMAIPH’s analytics training business. Staff working on DMAIPH marketing include Junior Marketing Analysts, Graphics Designers and Admin/Office staff.
  • Compensation & Benefits, including payroll administration for both the thanksmama and marketing teams.
  • Employee Engagement, including contracts, employee coaching and discipline for both thanksmama and marketing teams. Existing policies and procedures are in place.

Marketing Analyst (50%) – using a recruitment approach to marketing and filling seats for DMAIPH analytics training classes.

  • Directly target connections via Social Media (Facebook, Twitter, LinkedIn, etc) to be invited to DMAIPH analytics trainings.
  • Conduct e-mail marketing campaigns under the direction of the Business Development Manager.
  • Create, post and share marketing content to attract more attendees for public trainings.

Please note that we are not expecting successful candidates to already have work experience in all of these areas. There will be a large amount of training, coaching and mentoring to get the Talent Management Analyst up to speed. Above all else we are looking for someone who is curious, who is flexible and who can take initiative.

Compensation:

  • Starting salary depends on experience, but the position base is 20,000 PHP a month.
  • After probationary period, health benefits and paid leave will be made available (up to 6 months).
  • Additional performance based incentives can be achieved for filling training classes and meeting HR metrics goals.
  • Up to P2,500 in tax-free allowances.
  • Possible 5-10% performance bonus upon normalization.
  • Complete 40 hours of work. This is a full-time job commitment.
  • Annual performance evaluation and compensation increases.
  • Standard employee benefits as mandated by Philippine law.
  • Company lap top and mobile phone may also be provided.

Location:

This position is primary home based. There will be a need to go into the field to attend job fairs, DMAIPH training events and occasional conference and workshops. There may also be a need to report to our Ortigas office for meetings and trainings. During the onboarding and probationary period, the Talent Management Analyst may be required to come into the office regularly until they are fully up to speed.

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Analytics Jobs – DMAIPH hires, refers and connects Filipino analytics talent. The Philippines is at the center of the action when it comes to solutions to the global need for analytics. Working with DMAIPH to find work, hire analytics talent or set up analytics teams will ensure you are tapped into the best of the best when it comes to analytics in the Philippines. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out how to take advantage of this booming opportunity.

 

So Just How Many Filipino Data Scientists Are There Anyway?

One Question I have been asking myself for awhile is just how many Filipino Data Scientists are there anyway?

I ask this  question because based on my observations of job postings and job titles and industry buzz, there are way more data scientist jobs open here in the Philippines then there are actual data scientists to fill them.

And I’m not even trying to separate the “true” data scientists with the “quasi” data scientists that are doing data science but without all the pre-requisites required.

Lumping everyone together into one number, I wonder what it is. An educated guess would be a few hundred at best. Yet, there are literally 1000 job postings out there right now for data scientist.

This speaks to a fundamental lack of awareness across the country as to what truly a data scientist is and what they do. But that’s for another blogpost.

Right now Im simply going to do some research, survey my network and try and come up with a best guess on exactly how many data scientists there currently are here in the Philippines.

Please feel free to contribute to the conversation… its not going to be easy to get a universally acceptable answer without a lot of discourse first.

Let the hunt for a unicorn head count begin!

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Analytics in the Philippines – The Philippines is at the center of the action when it comes to solutions to the global need for analytics. Blessed with a solid foundation of young, educated and English speaking workforce, companies around the world are look for Filipino analytics talent to fill analytics positions. DMAIPH was set up to facilitate these solutions and bring the talent and the business together. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly so we can help you take advantage of this unique global opportunity.

7 Reasons for Filipinos To Get into Analytics Right Now

Some people ask why did I come to the Philippines.

Why did I leave a great analytics career at Wells Fargo and move 6,000 miles away to set up a business?

Was it just for the money? What really motivated me?

Am I worried about the current political forces that can potentially divide my home country and my adopted country?

Am i really gonna stick it out with the Philippines?

Well the answer to all those questions is simple. For the past 5 years I have worked to help empower Filipinos with more analytics. I will keep doing it as long as I can because I have faith in this country, the Filipino people and my ability to make a difference.

Below are 7 reasons why I believe what I believe. And these have held true for the past 5 years and will most certainly hold true for at least the next 5 years.

7 Reasons for Filipinos To Get into Analytics Right Now

  1. Huge Growth Opportunity
  2. Awesome Salaries
  3. Global Demand
  4. Empowers Curiosity
  5. Technology Driven
  6. Unlock Your Potential
  7. The Sky is the Limit

I will write a series of blog posts with more detail on each of the 7 points, but the bottom line is that for someone like me who has a passion for teaching analytics, there is no where in the world better to be.

The Huge Growth Opportunity of Analytics in the Philippines. I see this an undeniable fact  that both global and domestic forces are pushing the Philippines forward to new types of jobs and new skills sets that will likely continue to boom.

The Awesome Salaries Filipino Analytics Professionals Can Earn. There is a lot of money to be made if you are a data geek and the amazing rise in salaries and the salaries being offered to fill new positions are very high. The need for analytics talent is driving a buyer’s market.

The Global Demand for Analytics Talent is Looking at the Philippines Right Now. There just aren’t enough people across the globe who can do analytics well. Like with call centers and with OFWs the Philippines is considered a top potential source of talent.

Filipino Companies Who Get Analytics Empower Curiosity. When you come across a domestic company that understand analytics you find truly engaged employees. They know they are valued because the see the data and it empowers them to be curious and to think outside the box.

Filipinos with an Affinity for Technology are Natural Born Analysts. Social Media, Programming, IT. Computer Science… there are a number of factors at play that imbue the millennial workforce with a penchant for working with data to solve problems.

Analytics Careers in the Philippines can Unlock Your Potential. The need to fill all levels of analytics jobs creates opportunities for quick advancement. It its generally merit based, so the harder you work the more opportunity you can create for yourself.

The Sky is the Limit for Analytics in the Philippines. There is no where to go but up. On both a country wide as well as an individual level, there is really no hard ceiling on what we can do. It really is completely up to us how high we go.

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General Analytics – Analytics is the application of using data and analysis to discover patterns in data. DMAIPH specializes in empowering and enabling leaders, managers, professionals and students with a mastery of analytics fundamentals. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to find out what we can do to help you acquire the analytics mastery you and your organization need to be successful in today’s data-driven global marketplace.

So Just What is Analytics Anyway?

 

In less than 200 words… Analytics is simply the discover of patterns in data.

Analytics is used by organizations to answer business questions, predict business trends, mitigate risk and provide actionable insights.

Businesses who use analytics are at least 33% more profitable and up to 10x more efficient then ones who don’t.

To be successful with analytics you must have the 3 T’s; talent, technology and technique.

When you have a team of curious people who like to use data in their decision-making, you have the talent. It is not just a matter of training them to be great analysts.

Using tools like business intelligence applications, data visualizations and business dashboards, allows technology super charge your teams ability to analyze data.

Knowing what analytic technique to apply for any specific business need is the third component you need to be awesome with analytics.

Investing in analytics will give you an edge over your competition and optimize your team’s potential.

Make one of your 2017 goals to get more analytics in your business to empower more data-driven decisions!

IMG_6912Follow my blog @ www.dmaiph.com to learn how!

Daniel Meyer

President & Founder of DMAIPH

Decision-Making, Analytics & Intelligence Philippines

News & Events- DMAIPH is a highly engaged leader, sponsor and participant in analytics events across the U.S. and the Philippines. As an Analytics Champion I write, blog, speak and lecture about analytics in a wide variety of forums. I authored several publications on analytics including my latest book, Putting Your Data to Work. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn more about where I will be talking about analytics next.

DMAIPH will be at the Techtonic2017 event being put on by PMCM Events Management this coming July!

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Dan Meyer – Speaker Bio

My updated speaker bio… I have several speaking and training events lined up in 2017. There is nothing I love more then being in front of a room full of people hungry to learn more about analytics!

Daniel Meyer is President & Founder of DMAIPH (Decision-Making, Analytics & Intelligence Philippines), an analytics, consulting, training and outsourcing company with offices in Manila and the San Francisco Bay Area.

IMG_6912Mr. Meyer is one of the top analytics experts in the Philippines. With a team of over 40 analysts, DMAIPH provides a variety of analytics solutions to companies in the U.S. and Asia. Mr. Meyer is also one of the most sought after public speakers in the country and has personally trained thousands of Filipinos in various analytics functions.

Before setting up his own company, Mr. Meyer worked as a Senior Analytics Consultant for Wells Fargo Bank for 15 years. Mr. Meyer provided executive management analytics for the bank’s Remittance Service including developing business dashboards, overseeing competitive intelligence gathering, managing data analytics outsourcing projects and facilitating audit and risk management.

Mr. Meyer recently published Putting Your Data to Work, an analytics guidebook designed to provide organizations with a solid foundation in using analytics to empower more data-driven decisions.

Mr. Meyer earned a B.A. in History with a minor in International Studies from Sonoma State University and a M.A. in Education with a focus on Student Affairs in Higher Education from the Indiana University of Pennsylvania.

Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation on which of our DMAIPH analytics training solutions is best for you.

Data-Driven Leaders

Came across this blog post recently

https://analyticsweek.com/content/the-10-commandments-for-data-driven-leaders/

I love the points made here. For the sake of brevity, data-driven leaders do these 10 things:

  1. Don’t try to do it all alone.
  2. Do what you say, actions need to follow words.
  3. Analytics leadership has to come from the top. The boss has to be a user of data.
  4. Data-Driven Leaders use analytics to make sure they have a feel for the culture of their business. They have the pulse of it at their fingertips.
  5. You need to surround yourself with people who speak data. It has to be ingrained in your leaders for your leadership to work.
  6. When your data brings business problems to light, then tackle them swiftly.
  7. Always look for new data geek recruits. Find apostles.
  8. Tell your story. If you are doing it right with analytics, then you need to let the world know about it. IMG_6912
  9. Constantly refresh your strategy with new data and new analysis. Dont make decisions on stale information.
  10. Always keep an eye on the long term. Balance your time and focus between tactical and strategic needs.

When you strive to do these things, you make those around you better. You will empower them to start doing the same thing and you will be well on your way to not just being a Data-Driven Leader, But running a Data-Driven Organization.

Analytics Leadership – DMAIPH specializes in arming the Data-Driven Leader with the tools and techniques they need to build and empower an analytics centric organization. Analytics leadership requires a mastery of not just analytics skill, but also of nurturing an analytics culture. We have guided thousands of Filipino professionals to become better analytics leaders. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to discuss a uniquely tailored strategy to ensure you are the top of your game when it comes to Analytics Leadership.