Increasingly, both large and small companies are engaging with specialized service providers as partners to their business goals. As we see in the visual below, the Philippines is still amidst a boom in this phenomena.
The continued rise in outsourcing is due to a companies’ decisions to focus more on their core strengths. In general, service providers concentrate on one or more specialized activities that the sponsor company doesn’t wish to do or doesn’t have as broad in-house capabilities to perform. We see a lot of this with our current client line-up here in DMAI.
However, in additional to taking on tasks that the sponsor companies view duties for specialty providers, it is also now becoming more of the overall business strategy to integrate both businesses rather than you the service provider as a patch.
It’s actually a long-term business model to truly partner on delivery solutions, and as a result, sponsor companies have built strong relationships with providers upon whom they can rely to contribute to their business goals in a manner that complies with both their quality and vision—yet without the need for redundant supervision.Again, this is a model DMAI has been successful at implementing with U.S. based clients.
Providers like DMAI, must be able to engage in a hunt for talent in order to guarantee expertise and quality. They need to be able to locate the very best talent in a given region and business function in order to provide their sponsor-clients with the best-in-class service those sponsors are paying for.
This line of thinking, outsourcing for expertise is the way to go for medium sized businesses in the U.S. looking for an outsourcing solution with smaller BPOs in the Philippines.
Big corporations can outsource entire business lines to big BPOs. Small businesses can outsource specific functions to virtual assistants. But for medium sized companies, looking to find like minded partners, they need to be paired up with service providers who are able to both integrate into the business and find the talent to grow the business.
Analytics Outsourcing – DMAIPH has successful set up Filipino analytics teams for over a dozen U.S. based businesses. Offering both virtual and office based teams that specialize in problem solving using data, new technology and analytics techniques is our strength. Finding and empowering analytics talent is increasingly challenging, but we have it down to a science. Contact DMAIPH now at firstname.lastname@example.org or connect with me directly to learn more about how to set up an analytics-centric team in the Philippines.