The Three T’s of Recruitment Analytics (next training on Mar 28 in Ortigas)

I often talk about how having good recruitment analytics takes a combination of the right talent, the right technology and the right technique. As a talent management professional, I am sure you have valuable insight into which of the 3 T’s you see as your organizations strongest and weakest point. From your perspective, is it:

Talent: You have to have people who get the recruitment process that are curious, comfortable playing with data and are good communicators. That have to be able to identify data, analyze it and provide actionable reports.

Technology: You need tools to help you leverage the opportunities stored in your recruitment data. The tools need to take data from different sources and blend it into a central analysis tool. The results should be displayed in reports and business dashboards that allow managers and decision-makers to act quickly and efficiently.

Technique: Your entire team needs to be part of the analytics process. Analysts can do the bulk of the work, but everyone needs to be empowered to use data to discover patterns, exploit opportunities and mitigate risks.

Which one of the three is the one your team has the biggest challenges with?

11709268_10153506561077425_1608720566061502683_nIn my experience, most recruitment teams have good talent in place, and many have the technology they need to be successful. The missing element is often technique. Few recruitment teams are truly skilled in using analytics to get the right candidates, one’s who will stick around, at the right time.

Infusing recruitment teams with tried and true analytics techniques in one of my specialties. Connect with me and I will show you how to get more bang for your buck when it comes to filling open positions and keeping them filled.

Join us for our next training on March 14 in Ortigas. Click here for more details >>>

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. You really have to Think Through The Box to come up with winning solutions to effectively attract, retain and manage talent in the Philippines today.

DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

Using Data To Recruit Better Candidates (Next Training Mar 28)

A few blog posts ago I mentioned 2 important recruitment analytics data points that can be used to help better understand attrition; distance to work and difficulty of commute. If a recruitment team has a way to use data on these two metrics in their screening process, they will be able to spend less time on high risk candidates and more time on candidates who have a much higher chance of sticking with the company.

It is not hard to start tracking these data points, as long as you have their home address, a general knowledge of traffic patterns and two very useful free  tools to help in your analysis. The free tools can be found at www.itouchmap.com and www.tableau.com/public

Based on the 50 Customer Care Analysts my team has hired for our 17 seat customer care team over the past 2.5 years, you can see some clear patterns when you look at their home addresses and commute on a map.

As you can see below, the majority of our candidates who turn into long term hires live closer to the office and along easier traffic routes. As a general rule, one direct ride (bus, train or shuttle) generally equates to stickiness of the candidate. Even some who live closer distance wise, but face multiple rides have a higher attrition rate than those who live a little further but have one ride. For example, taking a bus from the central part of Quezon City might be easier then 2-3 jeepney rides from Taugig, even though the distance from Taguig is much closer.

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The map, created in Tableau Public, is generated on knowing the latitude and longitude of their home address (from their resume), which can be looked on using itouchmap. The whole project took less then 2 hours to compile, organize and upload the data into Tableau, then seconds to build the map.

During our first year as we hired people from a wider range of places we had much higher attrition (65%), but as we matured as a business along with our understanding of these and other key metrics, our attrition has dropped significantly in the past year (28%).

As elaborated on more in detail in previous posts, distance to work and difficulty of commute are not on their own data points to be used to screen candidates, but when combined with their interview scores, test and assessment results and reference checks, you can have a much more well-rounded view of the candidate’s potential.

If you would like some help us setting up this same process of capturing distance to work and difficulty of commute and building a map to visualize them, feel free to reach out to me. I have a book, this blog, lots of training materials and I speak about analytics frequently. I’m here to help.

Our next training is March 14 in Ortigas, click here to learn more >>>

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. You really have to Think Through The Box to come up with winning solutions to effectively attract, retain and manage talent in the Philippines today.

DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

HR & Recruitment Analytics: Getting “IT”

HR Data is integral to the success of business strategy.

HR Data Analysis can drive decision-making and not just align, but shape business strategy.

HR Data and Analysis that uses Data Visualization and feeds Business Dashboards is enchanting to decision-makers.

When you have IT in your HR Analytics process you are enchanting. That should be your goal.

So how how exactly do you align your HR data to the business strategy.

  • Have the 3 T’s (talent, tech and technique)
  • Use the 3 I’s (identify, inventory and integrate)
  • Make Friends
  • Think Outside the HR Box
  • Keep Your Data Lake Clean
  • Share Your Data and Analysis
  • Visualize and Enchant

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HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. You really have to Think Through The Box to come up with winning solutions to effectively attract, retain and manage talent in the Philippines today. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

HR Predictive Analytics is the Next Big Thing in Talent Management (Mar 28 in Ortigas)

Predictive analytics are a rapidly upcoming trend in Human Resources.

Even though a lot of people talk about predictive analytics in HR, hardly any organizations are really able to tie success in HR with success to the bottom line. By applying predictive analytics to business data, HR should be able to add value as a strategic partner that relies on proven and data-driven predictive models, instead of relying on gut feeling and soft science.

Last year, Towers Watson found that one in three organizations planned to increase spend on their HR function by more than 20 percent, and HR data and analytics tools rated as one of the top areas for investment.

However, just looking at HR data in isolation does not represent the best opportunity to make an impact. In fact organizations today need to be able to use predictive analytics for a wide range of functions, especially to:

  1. Measure employee engagement and workforce perceptions
  2. Predict employee turnover
  3. Predict employee performance
  4. Monitor impact of business interventions

This learning session is specifically designed to provide HR teams with a strategic road map to bring together all the relevant data in a business and to use it to predict successful outcomes. Join us March 14, 2017 in Ortigas. HR Predictive Analytics is just one of the topics we will discuss. Click here for more info >>>

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HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. You really have to Think Through The Box to come up with winning solutions to effectively attract, retain and manage talent in the Philippines today.

DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

They Have Got It All Wrong! Why Most Analytics Training Fails.

Four years ago, I was just about the only one speaking professionally in the Philippines about  Analytics. Now so called experts are a dime a dozen. The demand for this kind of training has skyrocketed as companies are losing the war for talent all across the globe, with few jobs as hard to fill with good talent as BPO jobs in the Philippines. But these training mostly have it all wrong. They will teach you a lot of technical things that sound great in a class room, but are extremely hard to implement unless you work in an enlightened company that encourages curiosity and empowers data-driven decisions across to organization.

So one big thing right now is using analytics in HR to find more candidates, to hire better candidates, and retain them.  Its working in the U.S and all across the globe. This is a direct reflection of overwhelming demand for so called white collar professional jobs The hot answer going around right now to this challenge is sending analysts, managers and leaders to trainings. Hoping they will learn about hot new trends and analytics techniques to get more out of an investment in the company’s analytics plans. However, from my perspective, this is the flavor of the month thinking. And you know what? It’s not going to work.

Why? Good Analytics doesn’t come from just external training and technology. Those two pieces are important to an overall analytics strategy. But the most important piece, and the one being overlooked right now is the business culture. If the business culture is not ready to truly accept a shift towards data-driven decision-making an away from old school methods and decisions made off of gut feel, then the going to one of these trainings wont amount to a hill of beans at the end of the day.

This is why I spend so much of my time talking about culture, and why I expose that analytics is as much art as it is science. You need the technology, which is abundant. You need the talent, which is hard to find but out there. And you need the culture, where you analysts can use the technology to not just build reports and mine big data, but to illustrate opportunities and discover solutions that can really drive the business forward.

That is what you want out of a training on HR analytics. Not just technobabble and reporting tricks, but something that will truly help you mold the culture of your business to get the most out of your analytics.

In closing, I have recently published a guidebook for using analytics in your business. If you are interested in learning more and would like to get a copy of Putting Your Data To Work , connect with me via e-mail at analytics@dmaiph.com

#IamDMAIPH

The Philippines is at the center of the action when it comes to solutions to the global need for analytics. Blessed with a solid foundation of young, educated and English speaking workforce, companies around the world are look for Filipino analytics talent to fill analytics positions.

DMAIPH HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. You really have to Think Through The Box to come up with winning solutions to effectively attract, retain and manage talent in the Philippines today. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

Introduction to Recruitment Analytics

A standard definition of Recruitment Analytics is simply the metrics and analysis that relates to recruiting in a business.

However, we all know it’s actually a lot more challenging in practice.

When did you start first thinking about analytics in your recruitment process?

From my experience very few recruitment professionals actually have a solid grasp of how to use the data in their business to drive recruitment related decision-making.

Adding to the lack of analytics knowledge, we have new technologies like social networks, applicant tracking systems and business intelligence applications that are fundamentally changing the entire recruitment process from sourcing to placement.

What are some of the recent technological changes you have seen in recruitment? Are you using technology to your advantage?

Most of your peers are not. Based on my observations and interactions I’d say only about 20% of companies currently operating in the Philippines are using anything beyond MS Excel to manage their talent pipeline.

This is true even though the pressure to deliver results has never been greater.

Recruitment managers are now more than ever required to demonstrate the return on investment their efforts are contributing to the bottom line.

Now we are starting to see a wide spread interest in bringing more analytics into the recruitment process.

Are you expected by your boss to find ways to use analytics to bring about change with recruitment in your organization?

Every recruiting organization is looking for a way to better understand what’s working and what’s not working in their recruiting strategy.

With real-time recruitment metrics & reporting, we can finally know what’s happening in our pipelines and what channels provide us with most qualified candidates.

I often say recruitment here in the Philippines is one of the hardest jobs on the planet. Given the great demand for skilled labor and the lack of day one ready talent, there is just not enough supply to go around.

So wondering where do you start?

Some of the typical questions we all start out with when we think about analytics and recruitment include:

What metrics are important to my organization?

  • What are the metrics which enable me to measure my team’s effectiveness?
  • Which tool should I use to have better analytics?
  • How can I understand the ROI (return on investment) of my recruiting efforts?

If you are ready to answer these questions, then connect with me and we will provide you with An Introduction to Recruitment Analytics.

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Analytics Training – DMAIPH offers a wide range of analytics centric training solutions for professionals and students via public, in-house, on-site, and academic settings. We tailor each training event to meet the unique needs of the audience. If you need empowerment and skills enhancement to optimize the use of analytics in your organization, we are here to help. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to set up a free consultation on which of our DMAIPH analytics training solutions is best for you.

 

 

 

HR Big Data and Recruitment Analytics – March 28, 2017 in Ortigas

Thinking Through the Box: Aligning Your HR & Recruitment Analytics Strategy

A one-day learning session focused on Aligning Your HR & Recruitment Analytics Strategy and is geared towards teaching how Analytic Techniques can be used to optimize data from across the organization.

LEARNING SESSION OBJECTIVES

  1. To learn analytics techniques that will allow quicker, deeper and more impactful analysis of HR & Recruitment Big Data.
  2. To be exposed to cutting edge technology being used in other companies to build HR & Recruitment business dashboards and design more powerful reports.
  3. To assess the current state of analytics in your HR & Recruitment process and build a strategy to empower the greater use of analytics in your organization.

Session 1: Big Analytic Techniques for Finding the Right Data at the Right Time

  • Describe what is Recruitment Analytics
  • Discuss the current state of analytics in the Philippines
  • Describe the Importance of Effectively Analyzing Big Data in Business Today
  • Enhance communications and data sharing with the marketing team
  • Optimize the use of existing and past employee data Find synergies across company social media sites

Session 2: Key HR & Recruitment Metrics

  • Learn to let go of Recruitment Metrics of the Past
  • Start to use more Recruitment Metrics of Tomorrow
  • Defining Your Key KPIs to maximize value of reporting
  • Tying KPIs from across the business together
  • Unlock the Secrets of Money Ball Recruiting

Session 3: Cutting Edge Business Intelligence, Data Visualization & Business Dashboard Technologies

  • Optimizing Excel for use as a talent pipeline
  • Invest wisely in an applicant tracking system that includes key metrics
  • Utilize BI Tools like Tableau Public
  • Discuss the concept of Data Visualization
  • Build a Business Dashboard Prototype for HR & Recruitment Analytics

Session 4: Winning HR Recruitment Analytic Strategies with Big Data

  • Break down the data silos within your business to maximize shared information
  • Be decisive in the use of your data to align with business strategy
  • Learn to be enchanting with your reporting so maximize impact
  • Become the data cheerleader of your organization

In this session, your organization will be able to use:

  1. Develop analytic techniques that you can use to break down data silos, improve decision-making and ensure a better return on investment from recruitment.
  2. Explore analytics tools like business dashboards and data visualization to improve reporting.
  3. Build a strategy to move your organization from current state to ideal state when it comes to the use of analytics.

In this session, participants will be able to:

  1. Take part in hands on analytics exercises based on real business data to understand how to identify, inventory and integrate HR & Recruitment data into their recruitment processes.
  2. Build a strategy to identify, inventory and integrate data from across the business and align it with HR & Recruitment data.
  3. Build an HR & Recruitment focused business dashboard prototype.

In 90% of companies across the Philippines, data used by HR & Recruitment teams is not blended with data from other parts of the organization.

To ensure success, you have to not just think outside the box, but Think Through the Box to bring together all the data you need to align your HR & Recruitment Analytics with the overall business strategy of your organization. The incentive to align all the data in your business for use in recruitment is paramount to success. HR & Recruitment managers are now more than ever required to demonstrate the return on investment their efforts are contributing to the bottom line.

With that in mind, DMAIPH has created a learning session entitled: Thinking Through the Box: A one-day learning session focused on Aligning Your HR & Recruitment Analytics Strategy and is geared towards teaching how Analytic Techniques can be used to break down those silos and us data from across the organization to drive more impactful decision when it comes to your organization’s overall business strategy.

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LEARNING INVESTMENT

All rates includes “Putting Your Data to Work” an analytics book especially designed for Filipino Professionals, Training Module, AM/PM Snacks, Lunch and Certificate of Completion.

Early Bird Rate

P 6,000.00 + VAT (Pay the full amount on or before March 14, 2017)

Group Rate

P 6,300.00 + VAT/pax (Minimum of 5 members)

Regular Rate

P 7,300.00 + VAT (Starting March 15, 2017)

REGISTRATION

Kindly email us your Name, Company, Job Title and Phone Number. With the Subject: Data Analytics Seminar

info@sonicanalytics.com | analytics@dmaiph.com

You may contact us at (0917)799-2827 | (02) 959-8017

Terms and Conditions

  1. Seminar Registration

1.1 Seminar registration shall be carried out via Sonic Analytics’s Website or the link provided by Sonic Analytics or DMAIPH, by entering the necessary information into the relevant online application form.

1.2 After registration, the following will be e-mailed to the registrants: A) Confirmation email; and B) the Invoice

1.3 Contract for the seminar shall be deemed to be completed upon the receipt of the confirmation email. If a registrant’s application cannot be accepted due to lack of vacancies or for any other reasons, he/she will be informed immediately

  1. Cancelation

Cancelation by the delegate will be subject to cancelation charges as follows:

2.1) More than 15 days prior to commencement of the course: No penalty.

2.2) 6 to 14 days prior to commencement of the course: 25% of course fee.

2.3) 5 days prior to commencement of the course: 100% of course fee.

2.4) Failure to attend course without prior notice being given: 100% of course fee.

Sonic Analytics and DMAIPH reserves the right to cancel or reschedule a Public Course and in these situations every effort will be made to accommodate delegates on an alternative course or refund payment in full.

  1. Payment

3.1 Payment of the full course fee is required within 7 days of receipt of invoice. Failed to do so, the reservation shall be forfeited

3.2 The course fee covers training, venue, training materials, am/pm snacks, lunch and certificate of completion.

3.3 All stated fees are exclusive of VAT

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Brought to you in partnership between DMAIPH and Sonic Analytics

Getting To The Cutting Edge with HR Analytics

When I talk about HR Analytics, like I recently did at SMX as part of the 10th annual HR Congress, I generally break things into 4 topics areas. The four are:

  • Cutting Edge HR Analytics
  • Finding the Right Data
  • Key Analytic Techniques
  • Actionable Reporting

Teams that are successful in each of these 4 areas, will be ahead of the game when it comes to keeping HR at the forefront of defining, aligning and implementing business strategy.

Cutting Edge HR Analytics happens when you have the right combination of talent, technology and technique. You need the right people using the right technology and employing the right techniques to be successful when it comes to HR in the 21st century.

Being able to find the Right Data at the right time happens when you have the 3 T’s in place. This allows you to have all the data you need to answer business questions at your finger tips. And it allows HR to be the primary source is setting and guiding the execution of business strategy.

You can use Key Analytics Techniques to help you not only find the right data, but also to add new data sources and to build impactful reporting solutions. And you can share your techniques across the organization to empower others to use HR Data to drive business strategy.

The end goal of using HR Analytics is to provide actionable reports that keep the business aligned to its core strategy. By identifying opportunities and risks, by sharing data and analysis across the organization and empowering data-driven decision-making, HR Analytics is the key to success for any business.

If you are interested in learning more and would like to get a copy of Putting Your Data To Work , connect with me via e-mail at analytics@dmaiph.com

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

An Analytics Guidebook for the Filipino Recruitment Professional

My next book will be out shortly, and it is born out of a need to help the tens of thousands of professionals involved in recruitment in the Philippines.

I have conducted dozens of HR and Recruitment seminars and spoken at least as many recruitment themed events over the past few years.

The most consistent feeling across all of my interactions with Filipinos involved in recruitment is one of almost overwhelming challenge. There are simply not enough qualified candidates to fill open job postings. And even when candidates are hired, the % who attrit prematurely is at an all-time high.

This disparity between supply of qualified talent and demand of open jobs has continued to widen over the past several years. This is especially true for jobs that require a certain level of proficiency in foreign languages and high tech computer skills. The boom in the number of BPO and call center jobs in the Philippines is the biggest reason for this inequity between supply and demand.

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I often say, recruitment for the call center industry in the Philippines, right now, is one of the hardest jobs on the planet. Few places around the world are seeing such a concentrated effort to attract and retain employees from a fairly finite talent pool.

This analytics focused book, which is based on my interactions with thousands of Filipinos working in recruitment, is a much needed guidebook to find new and innovative data-driven solutions in the recruitment process.

As you read through this book, you will be exposed to proven methods to super charge your recruitment process and provide you with whole new perspectives on how to recruit and retain talent in your organization.

Each chapter will also introduce you to a new recruitment analytics metric that will empower you and your team towards a higher level of success when it comes to finding the right people at the right time.

Thinking Through the Box

  1. An Overview of HR & Recruitment Analytics
  2. The Global War for Talent
  3. Analytic Techniques for Finding the Right Data at the Right Time
  4. Where All Your People Data Lives
  5. Getting IT: Building Analytics Centric Cultures
  6. Big Data HR & Recruitment Analytics
  7. Talent Management Process Improvement
  8. Optimizing Excel Talent Pipelines
  9. Cutting Edge Business Intelligence, Data Visualization & Business  Dashboard Technologies
  10. Presenting HR & Recruitment Data & Analysis
  11. Aligning HR & Recruitment with Business Strategy
  12. Using Data to Market You Brand in a Buyer’s Market

The book concludes with a bonus chapter on Winning HR Recruitment Analytic Strategies with Big Data. The book is almost finished, but in the meantime if you are looking for help with recruitment, I am available for consultations and in-house trainings. Send an inquiry to analytics@dmaiph.com if you are interested in learning more about how I can help you use more data in your recruitment efforts.

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.

Don’t Let Fear of Technology Doom Your Recruiting Efforts

One of the biggest challenges facing Recruitment professionals across the Philippines (and the world) today is a fear of technology. I hear this all the time when I talk with those involved in recruitment.

We all know recruitment is an expensive and continuous process just as trying to eliminate employee turnover is. Hiring and retaining top talent is the topmost priority for every organization yet few readily embrace the use of recruiting software or applicant tracking systems (ATS).

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Given that people represent a company’s most important asset and attracting and selecting the right kind of talent is critical for a company’s successful operation, it is really a no brainer that technology would be a key to success. However, based on both industry research and my own observations, it is the single biggest impediment to successful recruiting in the Philippines.

For some it is a fear of the cost. For others it might be fear of admitting they aren’t very good at embracing technological change. And still others are afraid they will need to rely on someone else to show them how to use the technology. No one is afraid that technological solutions to recruitment won’t help. SO getting past the various causes of apprehension is their biggest challenge.

A good technological solution can connect the dots between you and your candidates. This helps recruiters automate the entire hiring process from capacity planning, career portal, resume management, assessments and interviews, offer management, and extensive reporting and insights into the process.

All in all, you can supercharge your recruitment analytics with the right system to significantly speed up hiring, reduce costs, and improve the overall quality of recruiting and employer branding. .

If you know you need an ATS and are ready to explore, I can help you figure out which of the hundreds of products out there best fits your unique need. Not all of them are super expensive and when compared against the cost of hiring more staff to hire staff, ATS’s generally have a much better ROI.

HR & Recruitment Analytics – The recruitment and retention of top talent is the biggest challenge facing just about every organization. DMAIPH is a leading expert in empowering HR & Recruitment teams with analytics techniques to optimize their talent acquisition and management processes. Contact DMAIPH now at analytics@dmaiph.com or connect with me directly to learn how to get more analytics in your HR & Recruitment process so you can rise to the top in the ever quickening demand for top talent.